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Genpact Interview Questions and Answers

Updated 11 Aug 2025
Popular Designations

1.3k Interview questions

An Accounts Receivable Associate was asked 5d ago
Q. What are your job responsibilities?
Ans. 

As an Accounts Receivable Associate, I manage incoming payments and ensure accurate financial records.

  • Monitor customer accounts to ensure timely payments, e.g., following up on overdue invoices.

  • Prepare and send invoices to clients, ensuring all details are accurate and compliant.

  • Reconcile accounts receivable transactions to maintain accurate financial records.

  • Assist in resolving payment discrepancies by communicat...

View all Accounts Receivable Associate interview questions
An Accounts Receivable Associate was asked 5d ago
Q. What are your hobbies?
Ans. 

I enjoy reading, hiking, and volunteering, which help me relax, stay active, and give back to the community.

  • Reading: I love diving into mystery novels and historical fiction, which expand my imagination and knowledge.

  • Hiking: I often explore local trails on weekends, enjoying nature and staying fit.

  • Volunteering: I regularly participate in community clean-up events and help at local food banks, which is fulfilling.

View all Accounts Receivable Associate interview questions
A Senior Associate was asked 6d ago
Q. How do you troubleshoot networks?
Ans. 

Troubleshooting networks involves systematic diagnosis of connectivity issues using various tools and techniques.

  • Check physical connections: Ensure all cables are securely connected and devices are powered on.

  • Use ping tests: Ping other devices to check connectivity and latency issues.

  • Examine network configurations: Verify IP addresses, subnet masks, and gateway settings.

  • Utilize traceroute: Identify the path packet...

View all Senior Associate interview questions
A Senior Associate was asked 6d ago
Q. How do you clear cookies and cache from a system?
Ans. 

Clearing cookies and caches helps improve system performance and privacy by removing stored data from web browsers.

  • For Google Chrome: Go to Settings > Privacy and security > Clear browsing data. Select 'Cookies and other site data' and 'Cached images and files'.

  • For Mozilla Firefox: Click on the menu button > Options > Privacy & Security > Cookies and Site Data > Clear Data.

  • For Microsoft Edge:...

View all Senior Associate interview questions

What people are saying about Genpact

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a business data analyst
5d
TE Connectivity JP Nagar, Bengaluru—any insiders?
What's the real deal at TE Connectivity (Kalyani Magnum, JP Nagar, Bengaluru)? How’s the work-life balance? Stressful or chill? I’m in an IC role, 1 PM to 10 PM shift, Transport ICT business unit. Anyone else in the same BU? What about yearly hikes, free food, and cab perks? Looking for the inside scoop from people at the Bengaluru location!
Got a question about Genpact?
Ask anonymously on communities.
A Process Associate was asked 1w ago
Q. What basic knowledge do you have?
Ans. 

A Process Associate manages and improves business processes, ensuring efficiency and quality in operations.

  • Understanding workflow: Analyzing and mapping out processes to identify bottlenecks.

  • Data entry: Accurately inputting and managing data in systems.

  • Quality control: Ensuring that processes meet quality standards, e.g., reviewing reports for accuracy.

  • Communication: Collaborating with team members to streamline p...

View all Process Associate interview questions
A Process Associate was asked 1w ago
Q. What is your understanding of banking processes?
Ans. 

The banking process involves various operations like account management, transactions, and customer service to facilitate financial activities.

  • Account Opening: Customers provide personal information to open savings or checking accounts.

  • Deposits and Withdrawals: Customers can deposit money into their accounts or withdraw cash as needed.

  • Loan Processing: Banks evaluate loan applications based on credit history and in...

View all Process Associate interview questions

Genpact HR Interview Questions

641 questions and answers

Q. What are your reasons for leaving your current job?
Q. What is your favourite subject?
Q. Why are you choosing this company?
A Process Developer was asked 2w ago
Q. What are accounts receivables?
Ans. 

Accounts receivables represent money owed to a business by its customers for goods or services delivered but not yet paid for.

  • Accounts receivable is recorded as an asset on the balance sheet.

  • It reflects credit sales made by a company.

  • For example, if a company sells $1,000 worth of products on credit, it records $1,000 in accounts receivable.

  • Effective management of accounts receivable is crucial for maintaining cas...

View all Process Developer interview questions
Are these interview questions helpful?
A Content Moderator was asked 2w ago
Q. How do you handle sensitive content?
Ans. 

I approach sensitive content with empathy, adherence to guidelines, and a focus on user safety and well-being.

  • Understand the guidelines: Familiarize myself with the platform's content policies to ensure compliance.

  • Use empathy: Approach sensitive content with compassion, recognizing the potential impact on users.

  • Report and escalate: If content violates guidelines, report it to the appropriate team for further actio...

View all Content Moderator interview questions
A Content Moderator was asked 2w ago
Q. Tell me about how you handle pressure.
Ans. 

I thrive under pressure by staying organized, prioritizing tasks, and maintaining a positive mindset to ensure effective performance.

  • I prioritize tasks by urgency; for example, during a high-volume moderation period, I focus on the most critical content first.

  • I practice mindfulness techniques to stay calm; for instance, I take short breaks to clear my mind when feeling overwhelmed.

  • I communicate effectively with my...

View all Content Moderator interview questions
A Process Developer was asked 2w ago
Q. What is time management?
Ans. 

Time management is the process of planning and controlling how much time to spend on specific activities to enhance productivity.

  • Prioritization: Identify tasks based on urgency and importance, e.g., using the Eisenhower Matrix.

  • Goal Setting: Establish clear, achievable goals to guide your time allocation, e.g., SMART goals.

  • Scheduling: Use calendars or planners to allocate specific time slots for tasks, e.g., blocki...

View all Process Developer interview questions

Genpact Interview Experiences

3.5k interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

I want to work in a group or under a good leader.

Round 3 - Handling Accountant and cashier 

(5 Questions)

  • Q1. What happens in handling accountant and how does it happen and in what way
  • Ans. 

    Handling accountant involves processing invoices, reconciling accounts, and ensuring timely payments.

    • Processing invoices by verifying accuracy and obtaining approvals

    • Reconciling accounts by matching invoices with purchase orders and receipts

    • Ensuring timely payments to vendors to maintain good relationships

    • Communicating with vendors and internal departments to resolve any discrepancies

    • Maintaining accurate records of all...

  • Answered by AI
  • Q2. How is raw cash made
  • Ans. 

    Raw cash is made by printing paper currency and minting coins by the government.

    • Raw cash is produced by the government through printing paper currency and minting coins.

    • The government regulates the amount of cash in circulation to maintain economic stability.

    • Raw cash is backed by the government's guarantee of its value.

    • Cash is distributed through banks and financial institutions to the public for use in transactions.

  • Answered by AI
  • Q3. How are expenses and income recorded?
  • Ans. 

    Expenses and income are recorded in the accounting system using double-entry bookkeeping method.

    • Expenses are recorded as debits, increasing the expense account and decreasing the asset or liability account.

    • Income is recorded as credits, increasing the income account and increasing the asset account.

    • The double-entry system ensures that the accounting equation (Assets = Liabilities + Equity) remains balanced.

    • Examples: Re...

  • Answered by AI
  • Q4. How to confirm the entry of goods sold in accounts
  • Ans. 

    Confirm goods sold in accounts by matching sales invoices with inventory records.

    • Match sales invoices with inventory records to ensure accuracy

    • Verify quantities and prices on sales invoices match with inventory records

    • Reconcile sales revenue with goods sold in accounts

    • Ensure proper documentation and approval for goods sold entries

  • Answered by AI
  • Q5. How do all account holders verify their names?
  • Ans. 

    Account holders verify their names by providing official identification documents.

    • Account holders provide government-issued IDs such as driver's licenses or passports.

    • They may also provide other official documents like birth certificates or social security cards.

    • Some companies may require additional verification such as utility bills or bank statements with the account holder's name on them.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Accounts Payable Associate interview:
  • Accounting
  • Sales Management
Interview preparation tips for other job seekers - Genpact Company is a very good company for you employees or there are facilities in the company or the achievement of new knowledge, then my advice is that you should work once inside this company.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Basic questions of the HR round interview. After 15 minutes of HR round, HR forwards your candidature for the Ops round.
  • Q2. Endless wait in the virtual room, and finally after few hours an Host HR will tell all the remaining candidates to leave for the day as the Ops Mngr was urgently required to postpone this interview and on ...
  • Q3. You somehow after 1-2 days gets connected with the same Genpact's HR recruiter again only to apprise you of the good/suspicious news of being selected via call and email and requests our docs for the offic...
  • Q4. Intermittent communication starts from your recruiters end from the same day still with some hope. But after a day or 2 your recruiter forcibly tells you not to call again and only he'll connect again when...
  • Q5. After a week or so you muster courage to call the recruiter again. But he never picks up. You WhatsApp message and call considerably, but still no response.

Interview Preparation Tips

Interview preparation tips for other job seekers - Save yourself and the waste of a precious opportunity just because of a goof up from Genpact's hiring HR. Save yourself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2024. There were 13 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is the Entity-Relationship (ER) model?
  • Ans. 

    The Entity-Relationship (ER) model is a data model used to describe the relationships between entities in a database.

    • Entities are objects or concepts in the real world that can be distinguished from each other.

    • Relationships describe how entities are related to each other.

    • Attributes are properties that describe entities and relationships.

    • ER diagrams visually represent the ER model, showing entities, relationships, and a...

  • Answered by AI
  • Q2. What are the advantages of using threads compared to processes?
  • Ans. 

    Threads are lighter weight than processes, share memory space, and are more efficient for multitasking.

    • Threads share the same memory space, making communication between them faster and more efficient.

    • Threads are lighter weight than processes, as they share resources such as memory and file descriptors.

    • Threads are more efficient for multitasking, as they can run concurrently within the same process.

    • Threads are easier to...

  • Answered by AI
Round 2 - Coding Test 

Google primarily focuses on pure data structures and algorithms-based questions during coding interviews. Other computer science core topics are typically not covered in Google's interviews. Therefore, it is essential to be proficient in data structures and algorithms to succeed in the Google coding interview.

Round 3 - Aptitude Test 

An aptitude test is a tool used to evaluate a person's skills, abilities, and potential for success in a specific role or activity.

Round 4 - Group Discussion 

Group discussion is a process of exchanging ideas and opinions among individuals on a specific topic. It is a structured form of communication in which participants have the opportunity to express their views while also listening to others' perspectives on the same subject.

Round 5 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strengths include problem-solving skills and attention to detail. My weaknesses include time management and public speaking.

    • Strengths: problem-solving skills

    • Strengths: attention to detail

    • Weaknesses: time management

    • Weaknesses: public speaking

  • Answered by AI
  • Q2. What reasons can you provide for why we should consider hiring you?
  • Ans. 

    I have a strong foundation in web development, a passion for learning, and a proven track record of delivering high-quality projects.

    • I have a solid understanding of HTML, CSS, and JavaScript

    • I am proficient in using various web development tools and frameworks such as React and Node.js

    • I have successfully completed several web development projects, including a responsive e-commerce website for a local business

  • Answered by AI
Round 6 - Assignment 

An assignment is a task or piece of work that you are given to complete, particularly as part of your job or studies. The assignment for the course includes written assignments and practical tests, similar to tasks, work, jobs, or charges.

Round 7 - Case Study 

A case study is a detailed description and assessment of a specific situation in the real world, created for the purpose of deriving generalized insights and understanding. It can focus on an individual, a group of people, an organization, or an event, among other subjects.

Round 8 - One-on-one 

(2 Questions)

  • Q1. What do you consider your greatest accomplishment?
  • Ans. 

    My greatest accomplishment was successfully leading a team to launch a new website for a major client ahead of schedule.

    • Successfully led a team to launch a new website

    • Completed the project ahead of schedule

    • Received positive feedback from the client

  • Answered by AI
  • Q2. What factors motivate you in your professional life?
  • Ans. 

    I am motivated by challenges, learning opportunities, and the ability to make a positive impact.

    • Challenges push me to grow and improve my skills.

    • Learning opportunities allow me to stay updated with the latest technologies and trends.

    • Making a positive impact through my work gives me a sense of fulfillment and purpose.

  • Answered by AI
Round 9 - HR 

(2 Questions)

  • Q1. What does your ideal work environment look like?
  • Ans. 

    My ideal work environment is a collaborative space with supportive colleagues, opportunities for growth, and a healthy work-life balance.

    • Collaborative team environment where ideas are shared and valued

    • Supportive colleagues who are willing to help and provide feedback

    • Opportunities for growth and learning new technologies

    • Healthy work-life balance with flexible hours and remote work options

  • Answered by AI
  • Q2. How would you impact employee retention?
  • Ans. 

    By creating a positive work environment, offering growth opportunities, and implementing employee recognition programs.

    • Creating a positive work environment through open communication and support

    • Offering growth opportunities such as training programs and career advancement

    • Implementing employee recognition programs to acknowledge and reward hard work

    • Providing competitive salaries and benefits to attract and retain top ta...

  • Answered by AI
Round 10 - Technical 

(2 Questions)

  • Q1. What are real-time operating systems?
  • Ans. 

    Real-time operating systems are designed to provide predictable response times and prioritize tasks based on timing constraints.

    • Real-time operating systems prioritize tasks based on timing constraints

    • They are designed to provide predictable response times

    • Examples include VxWorks, QNX, and FreeRTOS

  • Answered by AI
  • Q2. Are the applicants first asked several questions regarding data structures and algorithms?
Round 11 - HR 

(2 Questions)

  • Q1. What topics are typically discussed during the final round of interviews, particularly regarding salary expectations, working hours, and other job requirements?
  • Q2. Are you comfortable working night shifts, considering that many roles at Genpact support international clients?
  • Ans. 

    Yes, I am comfortable working night shifts to support international clients.

    • I have previous experience working night shifts in a customer service role.

    • I am a night owl and tend to be more productive during late hours.

    • I understand the importance of supporting international clients and am willing to adjust my schedule accordingly.

  • Answered by AI
Round 12 - Process associate 

(2 Questions)

  • Q1. A process associate is crucial in ensuring the smooth operation of various business processes across different industries
  • Q2. What are the operational tasks necessary to maintain efficiency and quality?
  • Ans. 

    Operational tasks for maintaining efficiency and quality include regular testing, monitoring performance, updating software, and implementing best practices.

    • Regularly test website functionality to ensure it is working properly

    • Monitor website performance metrics such as load times and user experience

    • Update software and plugins to the latest versions to prevent security vulnerabilities

    • Implement best practices for coding,...

  • Answered by AI
Round 13 - Manger 

(2 Questions)

  • Q1. How can you prepare examples demonstrating your leadership, conflict resolution, and prioritization skills to excel in a managerial round interview?
  • Ans. 

    Prepare examples showcasing leadership, conflict resolution, and prioritization skills for a managerial round interview.

    • Leadership: Discuss a project where you led a team to success, highlighting your ability to motivate and guide others.

    • Conflict Resolution: Share a situation where you successfully resolved a conflict within a team or project, emphasizing your communication and problem-solving skills.

    • Prioritization: Ta...

  • Answered by AI
  • Q2. How do you demonstrate adaptability, leadership, and a commitment to fostering a positive work environment?
  • Ans. 

    I demonstrate adaptability, leadership, and commitment by actively seeking feedback, taking on new challenges, and fostering collaboration within the team.

    • Seek feedback from colleagues and supervisors to continuously improve

    • Volunteer for new projects or tasks to expand skills and knowledge

    • Encourage open communication and teamwork among team members

    • Lead by example by showing a positive attitude and willingness to help o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Update your resume, customize your application, and be ready to show kindness.

Process Associate Interview Questions & Answers

user image Anusha Kunapuri

posted on 26 Feb 2025

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. Basics like introduction background
  • Q2. Introduce yourself
  • Ans. 

    I am a dedicated and detail-oriented individual with a background in customer service and data entry.

    • Customer service experience at XYZ Company

    • Proficient in data entry and analysis

    • Strong attention to detail and accuracy

    • Excellent communication skills

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q3. What is your background
  • Ans. 

    I have a Bachelor's degree in Business Administration and 2 years of experience in data entry and customer service.

    • Bachelor's degree in Business Administration

    • 2 years of experience in data entry

    • 2 years of experience in customer service

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview are very simple and average person can clear huge hiring
Round 3 - Technical 

(1 Question)

  • Q1. 1. Screening 2. Introduction interview basic questions 3. Voice assessment 4. Written assignment 5. Confery test 6. Operation test 7. If qualified final manager round List looks scary to crack but v...
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. 1. What is AML and why is it important? 2. What does KYC mean, and what are its main components? 3. Can you explain the difference between AML and KYC? 4. What are the main stages of money laundering? (Pla...
  • Ans. 

    AML and KYC are crucial for preventing financial crimes and ensuring compliance in the financial sector.

    • AML (Anti-Money Laundering) refers to laws and regulations aimed at preventing money laundering activities.

    • KYC (Know Your Customer) involves verifying the identity of clients to prevent fraud and money laundering.

    • AML focuses on the broader framework of preventing illicit financial activities, while KYC is a specific ...

  • Answered by AI
  • Q2. 1. Can you walk me through the KYC onboarding process? 2. What documents are typically collected during customer onboarding? 3. How do you perform a risk assessment for a new client? 4. What are some examp...
  • Ans. 

    KYC onboarding involves verifying customer identity, assessing risk, and ensuring compliance with regulations.

    • 1. KYC onboarding starts with collecting customer information and verifying their identity.

    • 2. Typical documents include government-issued ID, proof of address, and financial statements.

    • 3. Risk assessment involves analyzing customer profiles, transaction patterns, and geographic locations.

    • 4. High-risk customers ...

  • Answered by AI

Fraud Analyst Interview Questions & Answers

user image Anonymous

posted on 10 Jun 2025

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Basic questions of the HR round interview by an HR from South India. After 15 minutes of HR round, HR forwards your candidature and shares an invite for the Ops round after collating all the required detai...
  • Q2. Interview with the Australian banking Ops manager was extremely nice just like any other above average interview.
  • Q3. At the end of interview discussion process manager informs you that they're in the process of selecting whole batch within 10 days and they're yet to decide of my candidature however they'll keep me posted...
  • Q4. After 2-3 days you get connected with the HR recruiter for the outcome and she informs you that the Manager will again have a discussion with me by EOD.
  • Q5. Even after multiple days and weeks, that EOD has never arrived over which whenever you try to call or message or email the same phone number of the recruiter HR or other generic emails, everytime it remain...
  • Ans. 

    Persistent unresponsiveness from a recruiter can indicate various issues, requiring strategic follow-up actions.

    • Consider reaching out through alternative channels, such as LinkedIn, to connect with the recruiter.

    • If possible, try contacting other HR team members or the company's main office for assistance.

    • Document all attempts to communicate, as this may be useful if you need to escalate the situation.

    • Evaluate the compa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stop trying again and it's much better to invest your time and efforts for some other company's interview.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 15 interview rounds.

Round 1 - Case Study 

B.tech 2021 completed ece grup elecrical engeeniring kurnool

Round 2 - Group Discussion 

Techenical essu customer Care and problem solution informetion clarify

Round 3 - Group Discussion 

My name is mamatha my custamor problem is phone data problem and expaly tha telugu language clarify

Round 4 - Aptitude Test 

Telling tha essu and clarify tha custor problem speeking telugu and english

Round 5 - Assignment 

Non vice proces is clarrify tha doudts and custamor promblem very important

Round 6 - Coding Test 

Programing language solue tha issu programig #includ .in#

Round 7 - Technical 

(2 Questions)

  • Q1. Electrical working is not working tha metrial
  • Q2. My problem is my account is not link in aadhar card
Round 8 - HR 

(2 Questions)

  • Q1. What is studing graduaction complete tha year
  • Ans. 

    The question is asking about the completion year of graduation studies.

    • The question is inquiring about the year in which the individual completed their graduation studies.

    • The answer should mention the specific year in which the graduation was completed.

    • It is important to provide accurate information regarding the completion year of graduation.

  • Answered by AI
  • Q2. Why tha non vice proccing technolagy
  • Ans. 

    Non voice processing technology is used to handle tasks through written communication instead of verbal communication.

    • Non voice processing technology is efficient for handling tasks that require detailed documentation or follow-up.

    • It allows for better accuracy and clarity in communication as everything is written down.

    • Examples include email support, chat support, data entry, and document processing.

    • It is also useful fo...

  • Answered by AI
Round 9 - HR 

(2 Questions)

  • Q1. Develop tha metrial is not conneting problem soluction
  • Ans. 

    Identifying and resolving connectivity issues in material development requires systematic troubleshooting and effective communication.

    • Identify the specific connectivity issue: Is it a technical problem or a communication gap?

    • Gather relevant data: Check logs, error messages, and user feedback to pinpoint the issue.

    • Engage stakeholders: Collaborate with team members to understand their perspectives and gather insights.

    • Imp...

  • Answered by AI
  • Q2. What about you english skills
  • Ans. 

    I have excellent English skills, with a strong grasp of grammar, vocabulary, and communication.

    • Fluent in spoken and written English

    • Strong grammar and vocabulary

    • Effective communication skills

    • Experience in writing reports and emails

    • Comfortable with conducting conversations in English

  • Answered by AI
Round 10 - Case Study 

B.tech ece branch electical computer egineering branch programing and electanic

Round 11 - HR 

(2 Questions)

  • Q1. Which year completed you study
  • Ans. 

    I completed my studies in the year 2020.

    • I completed my studies in 2020.

    • I graduated in the year 2020.

    • My academic journey ended in 2020.

  • Answered by AI
  • Q2. B.tech percentage out of 60% yes or no
  • Ans. 

    The question assesses whether the candidate's B.Tech percentage meets the 60% threshold for eligibility.

    • Many companies set a minimum percentage requirement for candidates to ensure a certain level of academic performance.

    • For example, if a candidate has a B.Tech percentage of 65%, they would meet the requirement.

    • Conversely, a candidate with a 58% would not qualify based on this criterion.

  • Answered by AI
Round 12 - Assignment 

Gennpet company non vice proccing tacing telugu and english explain custamor problems

Round 13 - Technical 

(2 Questions)

  • Q1. Any questions solue tha solution taking tha english and telugu
  • Ans. 

    The question seeks a solution involving both English and Telugu languages, possibly in a customer service context.

    • Understand the customer's needs in both languages.

    • Provide clear communication in English and Telugu.

    • Use translation tools if necessary for accuracy.

    • Example: Assisting a Telugu-speaking customer with an English document.

  • Answered by AI
  • Q2. Non vice proccing expirionce or not
Round 14 - HR 

(2 Questions)

  • Q1. What is your self inctadection tell be
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Previous experience in customer service roles

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent communication skills

  • Answered by AI
  • Q2. Why are choosing tha non vice proccing job
  • Ans. 

    I am choosing the non voice processing job because I excel in written communication and prefer working in a quiet environment.

    • I have strong written communication skills

    • I prefer working in a quiet environment

    • I am detail-oriented and excel in tasks that require focus

  • Answered by AI
Round 15 - HR 

(2 Questions)

  • Q1. What are tha nowlegue
  • Q2. Why are you from

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me tha first problem clarify tha problem and iam understand problem first my also clarify tha duot explian tha problem solu tha custamor understang laguge tellu aneswer laguage
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your previous work
  • Ans. 

    I have experience in data entry, customer service, and process optimization in a fast-paced environment.

    • Managed data entry tasks with a focus on accuracy and efficiency, reducing errors by 15%.

    • Provided exceptional customer service, resolving inquiries and complaints promptly, leading to a 20% increase in customer satisfaction.

    • Collaborated with team members to streamline processes, resulting in a 10% reduction in turnar...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Tell about the how resolve the slow laptop problem if customer asks about it to you
  • Ans. 

    To resolve a slow laptop issue, identify the cause and implement solutions like optimizing settings or upgrading hardware.

    • Check for background applications consuming resources, e.g., multiple browser tabs or software updates running.

    • Run a disk cleanup to remove unnecessary files, which can free up space and improve performance.

    • Ensure the laptop has sufficient RAM; consider upgrading if it's below 8GB for better multita...

  • Answered by AI
  • Q2. What is the processor in the computer
  • Ans. 

    The processor, or CPU, is the brain of the computer, executing instructions and managing tasks for software applications.

    • Central Processing Unit (CPU) is the main component that performs calculations and tasks.

    • Examples of processors include Intel Core i7, AMD Ryzen 5.

    • The CPU interprets and executes instructions from programs.

    • It consists of cores, which allow for multitasking; more cores mean better performance.

    • Modern C...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What are you expecting from genpact
  • Ans. 

    I expect Genpact to provide growth opportunities, a collaborative environment, and a chance to contribute to impactful projects.

    • Opportunities for professional development, such as training programs and workshops.

    • A collaborative work culture where team members support each other, enhancing productivity.

    • Exposure to diverse projects that challenge my skills and allow me to make a meaningful impact.

    • Regular feedback and men...

  • Answered by AI
  • Q2. How you see yourself in 5 years
  • Ans. 

    In five years, I envision myself as a skilled Process Associate, contributing to team success and pursuing professional growth.

    • I aim to deepen my expertise in process optimization, leading initiatives that enhance efficiency.

    • I see myself taking on leadership roles, mentoring new associates and sharing best practices.

    • I plan to pursue relevant certifications that will bolster my skills and knowledge in the field.

    • I hope t...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you introduce yourself?
  • Ans. 

    I am a dedicated and detail-oriented professional with a background in process development and optimization.

    • I have a Bachelor's degree in Business Administration with a focus on operations management.

    • I have experience working in cross-functional teams to streamline processes and improve efficiency.

    • I am proficient in data analysis and have used tools like Excel and SQL to identify areas for improvement.

    • I am a strong com...

  • Answered by AI
  • Q2. What is your current Cost to Company (CTC)?
  • Ans. 

    My current Cost to Company (CTC) is $60,000 per year.

    • My current CTC is $60,000 per year

    • It includes my salary, bonuses, benefits, and any other compensation provided by the company

    • I do not have any additional income sources outside of my CTC

  • Answered by AI
Round 2 - Technical 

(7 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is accuracy, and how does it differ from precision?
  • Ans. 

    Accuracy is how close a measurement is to the true value, while precision is how close repeated measurements are to each other.

    • Accuracy refers to the closeness of a measured value to a standard or known value.

    • Precision refers to the closeness of two or more measurements to each other.

    • For example, hitting the bullseye on a target multiple times in a row would be both accurate and precise.

    • If a measurement is accurate but...

  • Answered by AI
  • Q3. What are the key rules regarding gold investments?
  • Ans. 

    Key rules for gold investments include diversification, understanding market trends, and considering storage costs.

    • Diversify your investment portfolio to reduce risk

    • Understand market trends and factors that influence gold prices

    • Consider storage costs and security measures for physical gold investments

  • Answered by AI
  • Q4. What are the different types of accounting statements?
  • Ans. 

    The different types of accounting statements include income statement, balance sheet, and cash flow statement.

    • Income statement: Shows a company's revenues and expenses over a specific period of time.

    • Balance sheet: Provides a snapshot of a company's financial position at a specific point in time, including assets, liabilities, and equity.

    • Cash flow statement: Details the cash inflows and outflows of a company over a spec...

  • Answered by AI
  • Q5. What is the concept of depreciation?
  • Ans. 

    Depreciation is the allocation of the cost of a tangible asset over its useful life.

    • Depreciation is a non-cash expense that reflects the decrease in value of an asset over time.

    • It is used to spread the cost of an asset over its useful life, matching the expense with the revenue it generates.

    • Common methods of depreciation include straight-line, double declining balance, and units of production.

    • Example: A company purchas...

  • Answered by AI
  • Q6. What is the process of reconciliation?
  • Ans. 

    Reconciliation is the process of comparing two sets of records to ensure they are in agreement.

    • Reconciliation involves identifying discrepancies between the two sets of records.

    • It often includes investigating the reasons for discrepancies and resolving them.

    • Examples of reconciliation include bank statement reconciliation, inventory reconciliation, and financial statement reconciliation.

  • Answered by AI
  • Q7. What types of accruals will you post?
  • Ans. 

    Accruals typically posted include expenses, revenues, interest, and taxes.

    • Expenses accrued for services received but not yet paid for

    • Revenues accrued for services provided but not yet invoiced

    • Interest accrued on loans or investments

    • Taxes accrued based on estimated liabilities

  • Answered by AI

Process Developer Interview Questions & Answers

user image Fatima Begum

posted on 15 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response
Round 1 - HR 

(2 Questions)

  • Q1. What is your experience and current compensation (CTC)?
  • Ans. 

    I have 5 years of experience in process development with a current CTC of $70,000.

    • 5 years of experience in process development

    • Current CTC of $70,000

    • Experience in optimizing processes and improving efficiency

  • Answered by AI
  • Q2. What are your communication skills?
  • Ans. 

    I have strong communication skills, both written and verbal, with the ability to effectively convey information and ideas.

    • Excellent verbal communication skills demonstrated through clear and concise articulation of ideas

    • Strong written communication skills shown through drafting clear and professional emails and reports

    • Ability to actively listen and respond appropriately in conversations

    • Experience in presenting informat...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is the accounts payable cycle?
  • Ans. 

    The accounts payable cycle is the process of receiving, verifying, and paying invoices from vendors.

    • Invoices are received from vendors for goods or services provided

    • Invoices are verified for accuracy and approved for payment

    • Payments are made to vendors within the agreed upon terms

    • The cycle repeats for each invoice received

  • Answered by AI
  • Q2. Miro processing
Round 3 - One-on-one 

(2 Questions)

  • Q1. What are the implications of invoice deductions related to disputes?
  • Ans. 

    Invoice deductions related to disputes can impact cash flow, customer relationships, and operational efficiency.

    • Invoice deductions can lead to delayed or reduced payments, affecting cash flow.

    • Disputes can strain relationships with customers, leading to potential loss of business.

    • Resolving disputes can be time-consuming and resource-intensive, impacting operational efficiency.

    • Examples: Deductions for damaged goods, inco...

  • Answered by AI
  • Q2. What is the process of evolving reconciliation?
  • Ans. 

    The process of evolving reconciliation involves identifying discrepancies, investigating root causes, implementing corrective actions, and monitoring progress.

    • Identify discrepancies in financial records or accounts

    • Investigate root causes of discrepancies, such as errors in data entry or miscommunication

    • Implement corrective actions to address the root causes and prevent future discrepancies

    • Monitor progress regularly to ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to advance to the next level.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Jul 2025, where I was asked the following questions.

  • Q1. Golden rule , Prepaid Expenses , SAP T codes , P&L account. Journal Entries , V LOOKUP , H LOOKUP
  • Q2. SLA , KPI , TAT

Genpact Interview FAQs

How many rounds are there in Genpact interview?
Genpact interview process usually has 2-3 rounds. The most common rounds in the Genpact interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Genpact interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are Customer Service, Accounting, Accounts Payable, Invoice Processing and Excel.
What are the top questions asked in Genpact interview?

Some of the top questions asked at the Genpact interview -

  1. What is RTR? What is depreciation?types of depreciation and also journal entr...read more
  2. How will you explain a red colour (or any colour) to a person who is blind sinc...read more
  3. What do you mean by balance sheet reconciliation could you explain briefl...read more
What are the most common questions asked in Genpact HR round?

The most common HR questions asked in Genpact interview are -

  1. Why are you looking for a chan...read more
  2. Tell me about yourse...read more
  3. What is your family backgrou...read more
How long is the Genpact interview process?

The duration of Genpact interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

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based on 3.2k interview experiences

Difficulty level

Easy 25%
Moderate 68%
Hard 7%

Duration

Less than 2 weeks 66%
2-4 weeks 22%
4-6 weeks 6%
6-8 weeks 3%
More than 8 weeks 4%
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Genpact Reviews and Ratings

based on 37k reviews

3.7/5

Rating in categories

3.6

Skill development

3.7

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3.1

Salary

4.0

Job security

3.6

Company culture

3.0

Promotions

3.5

Work satisfaction

Explore 37k Reviews and Ratings
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