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HCLTech Incident Manager Interview Questions and Answers
HCLTech Incident Manager Interview Experiences
5 interviews found
Anonymous
I appeared for an interview in Sep 2024, where I was asked the following questions.
- Q1. What ITIL frameworks have been implemented in your organization's incident management processes?
- Ans.
Our organization implements ITIL frameworks to enhance incident management efficiency and service quality.
Adoption of ITIL v3 and ITIL 4 frameworks to align incident management with best practices.
Utilization of the Service Desk as a single point of contact for all incidents.
Implementation of a categorization and prioritization system to manage incidents effectively.
Regular training sessions for staff on ITIL processes...
- Q2. What was the recent major incident that occurred in the project?
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Cloud based questions
- Q2. Azure cloud google acloud
- Q3. Models of cloud
- Ans.
Models of cloud refer to different types of cloud computing services and deployment models.
Public cloud: Services are delivered over the internet and shared across multiple organizations (e.g. AWS, Azure)
Private cloud: Services are maintained on a private network and dedicated to a single organization (e.g. VMware, OpenStack)
Hybrid cloud: Combination of public and private cloud services to meet specific business needs ...
Interview Preparation Tips
- situation based
- Incident management
Skills evaluated in this interview
Selected
I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. General questions on ITSM
- Q2. General questions on Service Desk
- Q3. General questions on Infrastructure
Selected
I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.
Easy to solve all the questions.
(1 Question)
- Q1. Some basic questions related current technology and computer related questions.
Interview Preparation Tips
What people are saying about HCLTech
I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Life cycle of an incident, few are situation based basically to see your escslation nature & self managing prob without any supervision to own the cust incident like it's your own issue and how you are exp...
Interview Preparation Tips
Sit straight up
Don't lose eye contact
Be loud & clear
Listen carefully let recruiter complete then ans.
Do not appear with thinking I must get this job. Feel like you it's the way this is..if they like you &/confidance while speaking they would hire you only there wouldn't have any other choice.
Interview questions from similar companies
I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Its from Java, Springboot, Microservices.. and touchbase of UI technologies such as Angular.
Interview Preparation Tips
Thats how you can think logically.
then only you will be able to crack.
Interview Questionnaire
1 Question
- Q1. Rate yourself on a scale of 1 to 5, where do you stand at handling client requirement
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Framework skills with architecture workflow
- Ans.
Framework skills are essential for efficient architecture workflow.
Framework skills help in understanding the overall structure of the system.
They aid in identifying the key components and their interactions.
Frameworks provide a common language for communication between team members.
Examples of frameworks include Spring, Hibernate, and AngularJS.
- Q2. Programming skills along with POM model
Interview Preparation Tips
Programming knowledge is must
I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Explain about my projects? Basic questions on my PLSQL and performance tuning?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Related to Sever
Interview Preparation Tips
We have to be strong in technical.
All the Best for your career
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Overall Interview Experience Rating
based on 7 interview experiences
Difficulty level
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HCLTech Incident Manager Reviews and Ratings
based on 27 reviews
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