Nirvasa Healthcare Calling Agent Interview Questions and Answers

Q1. Indroduce yourself ,
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Q2. Indroduce yourself ,
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Q1. What is your last experience
Ans. 
In my recent role, I successfully led a sales team to exceed quarterly targets by 30%, enhancing client relationships and driving revenue growth.
• Led a team of 5 sales representatives, providing training and mentorship to improve performance.

• Implemented a new CRM system that streamlined our sales process, resulting in a 20% increase in efficiency.

• Developed targeted marketing strategies that increased lead generation by ...read more
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Q2. What is your last salary
Ans. 
My last salary was competitive and reflected my experience and contributions to the team, aligning with industry standards.
• I earned $60,000 annually in my previous role as a Sales Executive.

• This salary was based on my performance, which included exceeding sales targets by 20%.

• I also received bonuses that contributed to my overall compensation, totaling around $10,000 last year.

• My salary was in line with market rates fo...read more
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Basic to advanced level of questions related to US medical billing

Q1. How would you control the absenteeism and your client delivery is not impacted due to the absentism
Ans. 
Implementing proactive measures and effective communication to minimize absenteeism impact on client delivery.
• Implement a clear attendance policy with consequences for excessive absenteeism

• Provide incentives for good attendance such as rewards or recognition

• Cross-train team members to ensure coverage in case of absences

• Encourage open communication between team members to facilitate shift swaps or coverage

• Utilize techno...read more
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Q1. Why do want to join
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I want to join to leverage my analytical skills, contribute to impactful projects, and grow within a dynamic team environment.
• I am passionate about data analysis and enjoy uncovering insights that drive business decisions.

• I admire your company's commitment to innovation and would love to contribute to projects that make a difference.

• I believe this role aligns perfectly with my skills in data interpretation and problem-...read more
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Q2. What are your salary expectation
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Their will be set of questions u have to clear the first round in aptitude

Q1. They will ask about the previous experience if any
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Q2. And about sales
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It was easy to clear just simple aptitude test questions.

Q1. Tell me about yourself ?
Ans. 
I am a detail-oriented analyst with a strong background in data analysis and problem-solving skills.
• I have a Bachelor's degree in Economics with a focus on statistical analysis

• I have experience using various data analysis tools such as Excel, SQL, and Tableau

• I have successfully completed several projects where I analyzed data to provide actionable insights for decision-making

• I am a quick learner and enjoy tackling comp...read more
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Q2. Why you left your previous job.
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Seeking new challenges

• Company restructuring

• Relocation

• Better work-life balance
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Q1. Asked me about the RCM cycle and denials ?
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Q2. Asked me about my previous job and experience?
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Q1. About your self
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Q2. Denial or insurance
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Q1. How would you describe your experience with the team?
Ans. 
I have fostered collaboration, resolved conflicts, and driven team success through effective communication and leadership.
• Promoted open communication by holding weekly check-ins, ensuring everyone felt heard and valued.

• Implemented a mentorship program that paired junior members with experienced staff, enhancing skill development.

• Facilitated team-building activities that improved morale and strengthened relationships am...read more
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Q2. What challenges have you faced in your career, and how did you handle them?
Ans. 
Faced challenges in team dynamics and project deadlines, resolved through communication and strategic planning.
• Navigated a conflict between team members by facilitating open discussions, leading to improved collaboration.

• Managed a project with tight deadlines by prioritizing tasks and reallocating resources effectively.

• Adapted to sudden changes in project scope by implementing agile methodologies, ensuring timely deliv...read more
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Q1. Communication and introduction
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Q1. Knowledge about RCM
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Q1. Director's round
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