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Amazon Calling Agent Interview Questions and Answers

Updated 13 Apr 2025

Amazon Calling Agent Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Hi this is Dileep Reddy ..actually we know I have interest on the calling agent because I was optimistic person on the communication

Round 2 - One-on-one 

(5 Questions)

  • Q1. Do you have knowledge on communication skills ?
  • Ans. 

    Yes, I have knowledge on communication skills.

    • I have experience in effectively communicating with customers over the phone.

    • I am skilled in active listening and responding to customer inquiries.

    • I have received training on how to handle difficult conversations and de-escalate tense situations.

    • I am proficient in using verbal and non-verbal communication techniques to build rapport with customers.

  • Answered by AI
  • Q2. Do you interact with the customers with patient
  • Q3. For what purpose do you want this job ?
  • Q4. How do you like to spend your free time.?
  • Q5. What does your dream life look like.?

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 13 Apr 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. What do you want per month salary
  • Ans. 

    I seek a competitive salary that reflects my skills and experience, ideally in the range of $X to $Y per month.

    • Research industry standards: For example, similar roles in my area typically offer between $X and $Y.

    • Consider my experience: With X years in customer service, I bring valuable skills that enhance team performance.

    • Highlight my contributions: I aim to add value to the company, which justifies a salary in the hig...

  • Answered by AI
  • Q2. What is your name
  • Ans. 

    My name is Alex Johnson, a name that reflects my personality and background, symbolizing strength and creativity.

    • Alex is a unisex name, popular in many cultures.

    • Johnson is a common surname, often indicating English or Scandinavian heritage.

    • The name Alex can be short for Alexander or Alexandra, both meaning 'defender of the people'.

  • Answered by AI

Calling Agent Interview Questions Asked at Other Companies

Q1. Are you currently unemployed?
asked in iEnergizer
Q2. Why is there a lack of information provided to agents after selec ... read more
asked in CRED
Q3. How would you convince your client to return the money or to comp ... read more
Q4. What strategies can you employ to solve the "Costmars Problem" in ... read more
asked in Amazon
Q5. Do you have knowledge of communication skills?

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 26 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your specilization
  • Ans. 

    I specialize in customer service and sales in the telecommunications industry.

    • Customer service

    • Sales

    • Telecommunications industry

  • Answered by AI
  • Q2. Degree and computer knowledge
Round 3 - Technical 

(2 Questions)

  • Q1. What is your qualifications
  • Q2. Graduation in andhra university
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Any wey of assignment

Round 3 - Aptitude Test 

Amazon company related

Round 4 - Aptitude Test 

Amazon company related

Interview Preparation Tips

Topics to prepare for Amazon Calling Agent interview:
  • Amazon
  • Oracle
  • C++
  • MS Office
  • Powerpoint
  • Tally
  • Painting
  • Exaal
  • nudi
Interview preparation tips for other job seekers - Yes

What people are saying about Amazon

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Should she delete her LinkedIn post or not?
Asking for a friend, Since last 3 months, she has been facing multiple issues including mental harassment by her manager at her workplace. She tried all official channels including reporting to the HR and even to the CEO eventually, but surprisingly, nothing happened. Infact, as a retaliation, she was put on PIP last month by here manager. So finally as a response to this continuous harassment, she went to LinkedIn and called out her manager, the company and even the CEO. And this is what she has received in response! The company is threatening her of legal actions and now we are confused, whether to delete the posts or to maintain our stand. Any help would be highly recommended at this point!
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Calling Agent Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test conducted in through link questions are ok.

Round 3 - One-on-one 

(5 Questions)

  • Q1. One on one is worst. Interviewer doesn't speak in English properly. They give importance to those who knows Hindi. That's very disappointed.
  • Q2. I don't remember any questions.
  • Q3. Don't prefer those who not know Hindi. They don't give any respect other language people.
  • Q4. Don't remember any questions right now
  • Q5. Nothing to answer about it. Worst ever.

Calling Agent Interview Questions & Answers

user image Abbas jafri

posted on 28 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What do you want from company .
  • Q2. What is the work that you want here

Interview Preparation Tips

Topics to prepare for Amazon Calling Agent interview:
  • call center
  • Telecalling
Interview preparation tips for other job seekers - Listen to customer exactly what he is want to say you and you will answer sweetly and do that work or thing that he want as quick as possible

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Normal introduction
  • Q2. My hobbies nd my skills
  • Q3. Hard work on my field
  • Q4. M very panchayats
  • Q5. I m very pessimistic person..
Are these interview questions helpful?

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Case Study 

Emails to the host and guests.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you are perfect fit?
  • Ans. 

    I have the necessary skills, experience, and passion for the role.

    • I have relevant experience in the industry

    • I possess the required skills and qualifications

    • I am passionate about the work and eager to contribute

    • I have a track record of success in similar roles

  • Answered by AI
  • Q2. Why you want to change?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Desire for new challenges and learning experiences

    • Opportunity for career advancement

    • Seeking a better work-life balance

    • Interest in exploring different industries or sectors

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to face rejection if you are not confident in speaking.

Analyst Interview Questions & Answers

Airbnb user image Pornima Kolte

posted on 4 Mar 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How to sort ararat
  • Ans. 

    Ararat can be sorted alphabetically or numerically.

    • Sort alphabetically: Arrange in ascending order based on the letters in the word.

    • Sort numerically: Arrange in ascending order based on the numerical value of each character.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your previous Experience.
  • Q2. How do you make the team members listen to you?
  • Ans. 

    To make team members listen, establish clear communication, lead by example, provide support and recognition, and foster a positive team culture.

    • Establish clear communication channels and expectations

    • Lead by example and demonstrate active listening

    • Provide support and guidance to team members

    • Recognize and appreciate team members' contributions

    • Foster a positive team culture through open communication and collaboration

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with knowledge on what company does.
Scenario based questions

Amazon Interview FAQs

How many rounds are there in Amazon Calling Agent interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and Technical.
What are the top questions asked in Amazon Calling Agent interview?

Some of the top questions asked at the Amazon Calling Agent interview -

  1. Do you have knowledge on communication skill...read more
  2. What do you want per month sal...read more
  3. What is your specilizat...read more
How long is the Amazon Calling Agent interview process?

The duration of Amazon Calling Agent interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

4.5/5

based on 17 interview experiences

Difficulty level

Easy 33%
Moderate 56%
Hard 11%

Duration

Less than 2 weeks 100%
View more

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Amazon Calling Agent Salary
based on 4 salaries
₹2.4 L/yr - ₹10 L/yr
143% more than the average Calling Agent Salary in India
View more details

Amazon Calling Agent Reviews and Ratings

based on 28 reviews

4.1/5

Rating in categories

4.1

Skill development

4.1

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4.1

Salary

4.3

Job security

4.4

Company culture

4.2

Promotions

4.2

Work satisfaction

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