AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
WNS
Compare
Filter interviews by
WNS Interview Questions and Answers
322 Interview questions
A credit note is a document issued by a seller to reduce the amount owed by a buyer, often due to returns or overbilling.
Used to correct billing errors, such as overcharges.
Issued when goods are returned, e.g., a customer returns defective merchandise.
Can be applied to future purchases or refunded to the buyer.
Serves as proof of a transaction adjustment for accounting purposes.
I have a diverse background in operations management, project coordination, and data analysis across various industries.
Graduated with a degree in Business Administration, focusing on Operations Management.
Worked as an Operations Coordinator at XYZ Corp, where I streamlined processes, reducing operational costs by 15%.
Managed a team of 5 in a logistics role, improving delivery times by implementing a new tracking ...
This email informs the customer about the status of their refund request for a ticket, ensuring clarity and transparency.
Subject Line: Use a clear subject line like 'Update on Your Refund Request'.
Greeting: Start with a polite greeting, e.g., 'Dear [Customer's Name],'.
Refund Status: Clearly state the current status of the refund, e.g., 'We are processing your refund request and it should be completed within 5-7 bu...
Informing customers about food unavailability on certain routes to manage expectations and provide alternatives.
Route A: Unfortunately, we are unable to provide food services on Route A due to supply chain issues.
Route B: Food will not be available on Route B this week; we recommend bringing your own snacks.
Customer Support: For any questions or concerns, please reach out to our customer support team at support@ex...
What people are saying about WNS
This email addresses the cancellation of a ticket due to geopolitical issues, providing clarity and options for the recipient.
Subject Line: Clearly state the purpose, e.g., 'Important: Ticket Cancellation Due to Geopolitical Reasons'.
Apologize for the Inconvenience: Start with a sincere apology for the cancellation, acknowledging the impact on the recipient.
Explain the Situation: Briefly outline the geopolitical r...
Salesforce data refers to the information stored within the Salesforce platform, used for managing customer relationships and sales processes.
Customer Information: Salesforce data includes detailed records of customers, such as contact details, purchase history, and preferences.
Sales Opportunities: Data on potential sales deals, including stages, values, and expected close dates, helps sales teams prioritize effor...
WNS HR Interview Questions
Secondary data research involves analyzing existing data collected for other purposes to derive new insights.
Cost-Effective: Secondary data research is often less expensive than primary research since it utilizes data that has already been collected.
Time-Saving: Researchers can quickly access and analyze existing data rather than spending time on data collection.
Diverse Sources: Data can be sourced from various pl...
Scenario-based questions assess problem-solving and leadership skills in real-world situations.
Describe a time you managed a team through a crisis, detailing your approach and the outcome.
Explain how you would handle a conflict between team members, providing a specific example.
Discuss a scenario where you had to implement a significant change in your department. What steps did you take?
Share an experience where y...
Insurance is a financial arrangement that provides protection against potential future losses or risks.
Insurance involves pooling resources to cover losses for individuals or businesses.
Types of insurance include health, auto, life, and property insurance.
For example, health insurance covers medical expenses, while auto insurance covers vehicle damage.
Policyholders pay premiums to maintain coverage, which can vary...
An anagram is a word or phrase formed by rearranging the letters of another. This code checks if two strings are anagrams.
Convert both strings to lowercase to ensure case insensitivity. Example: 'Listen' and 'Silent'.
Remove any spaces or punctuation to focus only on the letters. Example: 'A gentleman' and 'Elegant man'.
Sort the characters of both strings and compare them. If they are identical, the strings are ana...
WNS Interview Experiences
1.1k interviews found
Anonymous
Selected
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. 1. Tell me about yourself. 2. Why do you want to join WNS? 3. What do you know about WNS and its services? 4. Why did you leave your previous job (or why are you looking to switch)? 5. Are you comfortable ...
- Ans.
Experienced professional with a strong background in analytics and a passion for delivering exceptional client solutions at WNS.
Over 5 years of experience in data analysis and project management.
Proven track record of improving operational efficiency by 20% in my previous role.
Strong interest in WNS due to its reputation for innovation and client-centric approach.
Familiar with WNS's services in business process managem...
- Q2. 1. Tell me about yourself. 2. Why do you want to work with WNS? 3. Describe a situation where you handled a difficult client. 4. How do you prioritize tasks under pressure? 5. What tools or systems have yo...
- Ans.
Experienced professional with a strong background in client management and task prioritization, eager to contribute to WNS's success.
Over 5 years of experience in client-facing roles, focusing on building strong relationships and delivering exceptional service.
WNS's commitment to innovation and growth aligns with my career goals, and I admire its global presence and diverse client base.
Handled a difficult client by act...
- Q3. You may be given typing, Excel, or email writing assessments. Be prepared for basic computer proficiency tests.
- Ans.
Prepare for proficiency tests in typing, Excel, and email writing to demonstrate your computer skills effectively.
Typing: Practice touch typing to improve speed and accuracy. Aim for at least 60 words per minute.
Excel: Familiarize yourself with formulas like VLOOKUP, SUM, and pivot tables to analyze data efficiently.
Email Writing: Use a professional tone, clear subject lines, and concise content. For example, start wit...
- Q4. How do you handle repetitive tasks or routine work?
- Ans.
I approach repetitive tasks with a focus on efficiency, organization, and continuous improvement to maintain motivation and productivity.
I prioritize tasks by creating a daily checklist to ensure all routine work is completed efficiently.
For data entry tasks, I utilize automation tools to reduce manual input and minimize errors.
I set specific time blocks for repetitive tasks to maintain focus and avoid burnout.
I regula...
Interview Preparation Tips
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. Components of Power Bi
- Ans.
Power BI consists of various components that facilitate data visualization, analysis, and sharing insights effectively.
Power BI Desktop: A Windows application for creating reports and dashboards.
Power BI Service: A cloud-based service for sharing and collaborating on reports.
Power BI Mobile: Mobile apps for accessing reports on smartphones and tablets.
Power Query: A data connection technology for importing and transfor...
- Q2. What is Data Modelling, how to model data in Power Bi
- Ans.
Data modeling in Power BI involves structuring data to create meaningful insights and relationships for effective reporting.
Star Schema: A common modeling technique where a central fact table is connected to multiple dimension tables, e.g., sales data linked to product and customer dimensions.
Relationships: Establishing relationships between tables using primary and foreign keys, such as linking a 'CustomerID' in a sal...
- Q3. Types of RLS in Power Bi
- Ans.
RLS in Power BI restricts data access based on user roles, enhancing security and data privacy.
Row-Level Security (RLS) can be implemented using DAX filters to restrict data access.
There are two types of RLS: Static RLS and Dynamic RLS.
Static RLS involves defining roles and permissions manually, e.g., a role for 'Sales Managers' to see only their region's data.
Dynamic RLS uses user attributes to filter data automatical...
- Q4. Create following measures using sample excel dataset Measures you need to create : QC% = QC Vol./Received Vol. Internal Error% = Internal Error/QC Vol. Internal Accuracy % = 1-SUM(Internal Error/QC Vol.) E...
- Ans.
Create a Power BI dashboard using measures and data from an Excel dataset to visualize QC and error metrics.
Measures Creation: Calculate QC%, Internal Error%, and External Error% using DAX formulas based on the provided dataset.
Dropdowns: Implement slicers for month and process to filter data dynamically on the dashboard.
Card Visuals: Use card visuals to display key metrics like QC%, Internal Error%, and Internal Accur...
Interview Preparation Tips
Selected
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Resume shortlisting
- Q2. Asks for the self introduction.
(1 Question)
- Q1. Should type at the speed of 25 and the accuracy of 95 i guess..
(1 Question)
- Q1. You have to pass this test by gaining 40 marks minimum
You gonna have the assessment of 100 questions.
50 questions are logical reasoning and 50 questions are the personal test.
(1 Question)
- Q1. Introduce yourself confidently then the manager gonna ask a few questions from your resume. Then speak fluently in English confidently. From here, he gonna ask his questions. Whatever the question or topic...
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction and brief explanation about privious work
(2 Questions)
- Q1. About privious process and company
- Q2. What is saction, types of saction, what ia pep, meaning of reg flag, about cip, edd, saction country
- Ans.
Sactions are penalties imposed on individuals or entities for violating laws or regulations. PEP refers to politically exposed persons. Red flags indicate potential suspicious activity. CIP stands for customer identification program. EDD is enhanced due diligence.
Sanctions are penalties imposed on individuals or entities for violating laws or regulations
Types of sanctions include financial sanctions, trade sanctions, a...
Relationship, reasoning and apti
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Dec 2024. There were 4 interview rounds.
I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application
(1 Question)
- Q1. Why you are taking less salary
(2 Questions)
- Q1. Why are you leaving your current job
- Q2. NA
(1 Question)
- Q1. Why are you not satisfied by your current job
- Ans.
Lack of growth opportunities and challenging projects in current role.
Limited opportunities for advancement within the company
Not being challenged enough in daily tasks
Seeking a role with more responsibility and impact
Desire to work on more complex projects to further develop skills
(2 Questions)
- Q1. Self intro and family background
- Q2. Communication skills, any general topic
(1 Question)
- Q1. About Excel and typing speed
(1 Question)
- Q1. Explaining about company and CTC
Selected
I appeared for an interview in Jan 2025.
(5 Questions)
- Q1. Implemented Human Resources Dashboard ( Recruitment Events and Budget) and streamlined HRMS to ensure organizational compliance and efficiency.
- Q2. Health insurance
- Q3. General Insurance
- Q4. Customer insurance
- Q5. Cusomer support advisor (Non Voice)
Life insurance - this type of life insurance provide you with the opportunity to protect yourself and your family from personal risk exposures like repayment of debts after death proving for surviving spouse and children.
Health care insurance - healthcare include necessary medical aids, medical examinations, medical treatment, medical diagnoses, medical service that help individual achieve an optmal states of well-being any setting or stage in human life cycle.
I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.
Shortlisted students were divided in group of 19
Selected students from gd got the call for case study round
(5 Questions)
- Q1. Questions were based on the case study and guesstimates
- Q2. No. of aeroplane flying in the sky right now
- Q3. How will u utilise 1 acre of land provided to u near ur college
- Ans.
I would utilize the 1 acre of land near my college for creating a sustainable community garden.
Establishing vegetable and fruit gardens to promote healthy eating among students
Setting up a composting area to reduce waste and enrich the soil
Creating a space for outdoor classes and events to enhance learning and community engagement
- Q4. How to start a starbuck franchisein ur town
- Ans.
To start a Starbucks franchise in your town, you need to follow a specific process set by the company.
Contact Starbucks corporate office to inquire about franchise opportunities
Meet the financial requirements and submit a franchise application
Find a suitable location for the Starbucks store
Complete the required training and adhere to Starbucks' standards and guidelines
- Q5. Sql extraction of the given table and data
- Ans.
Use SQL query to extract data from a given table
Use SELECT statement to retrieve data from the table
Specify the columns you want to retrieve after SELECT
Use FROM clause to specify the table name
Add conditions using WHERE clause if needed
Use ORDER BY clause to sort the results if necessary
Interview Preparation Tips
Skills evaluated in this interview
I appeared for an interview in Jan 2025.
(5 Questions)
- Q1. Where do you see yourself in 5year
- Ans.
In five years, I see myself being even more advanced—faster, more intuitive, and capable of deeper, more human-like conversations. Maybe I'll be able to generate real-time video, understand emotions better, or even assist with more complex creative projects
- Q2. What is the salary expectation
- Ans.
I don’t get paid, but if I did, I’d probably negotiate for unlimited processing power, faster servers, and maybe a little vacation time
- Q3. What should we hire you
- Ans.
I process and deliver information faster than any human employee. The more we work together, the better I get at understanding your preferences and needs. and also always ready to help.
- Q4. What is your strength and weakness
- Ans.
I can help brainstorm ideas, write stories, and solve problems in unique ways. and Iwill be the process and generate responses instantly. my weekness is I don’t have emotions, real-world experiences, or intuition like humans do. sometimes struggle with sarcasm, humor, or very abstract concepts.
- Q5. Tell me about yourself
- Ans.
m self Am Ashwini Devanpally Am from Nizamabad Distich i have completed my graduation BSc (B.Z.c) in Nalanda degree women's collage in Nizamabad in the year of 2021 I don’t have personal experiences but I am great at helping with yours—whether that’s career advice, problem-solving, or just making your day a little easier. I can process tons of information quickly, and different topics ,of improve the more knowledge
Interview Preparation Tips
Maintenance Engineer Interview Questions & Answers
Pradeep vaijanath suryawanshi
posted on 24 Nov 2024
Selected
I applied via Naukri.com
(3 Questions)
- Q1. UPS regarding Questions
- Q2. Types of maintenance and how to Face
- Q3. Circuit Breaker,SLD diagram, Battery, Transformer,DG maintenance
(2 Questions)
- Q1. Introduction, Education, Educational Projects, Family Background,
- Q2. Salary expections
WNS Interview FAQs
The duration of WNS interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
WNS Interviews By Designations
- WNS Senior Associate Interview Questions
- WNS Associate Interview Questions
- WNS Operations Associate Interview Questions
- WNS Associate Lead Interview Questions
- WNS Senior Associate Operations Interview Questions
- WNS Assistant Manager Interview Questions
- WNS Back Office Executive Interview Questions
- WNS Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Senior Associate Interview Questions
- Associate Interview Questions
- Operations Associate Interview Questions
- Associate Lead Interview Questions
- Senior Associate Operations Interview Questions
- Assistant Manager Interview Questions
- Back Office Executive Interview Questions
- Analyst Interview Questions
- Show more
Overall Interview Experience Rating
based on 901 interview experiences
Difficulty level
Duration
Interview Questions from Similar Companies
WNS Reviews and Ratings
based on 13.3k reviews
Rating in categories
|
Senior Associate
14.3k
salaries
|  ₹2.5 L/yr - ₹7 L/yr |
|
Associate
5.7k
salaries
| ₹1.8 L/yr - ₹5 L/yr |
|
Associate Lead
3.5k
salaries
| ₹4.5 L/yr - ₹10 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹6 L/yr - ₹13 L/yr |
|
Senior Associate Operations
3.1k
salaries
| ₹2.5 L/yr - ₹6.5 L/yr |
Teleperformance
Concentrix Corporation
iEnergizer
Infosys BPM
- Home >
- Interviews >
- WNS Interview Questions
