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Amazon Web Services

3.9

based on 852 Reviews

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Amazon Web Services Customer Service Associate Reviews

Updated 30 Jul, 2025

Category Ratings

4.6

Salary

4.6

Work-Life Balance

4.6

Skill Development

4.6

Work Satisfaction

4.5

Company Culture

4.2

Promotions

3.9

Job Security

What employees say about Amazon Web Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

80% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

3 reviews

4.7

Rated by Men

7 reviews

View more detailed insights

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11 reviews found

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Read Amazon Web Services Reviews based on similar designations

Customer Service Associate in Indore

Full Time

VCS associate Department

4.0

updated on 13 Sep 2021

Likes

There are so many things to learn in the company and it teaches flexibility at the work place. You will improve your conveniencing skills as well as communication skills.

Dislikes

Work culture is good but work load is very high.

Work Details

It is good.

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon Web Services.

Customer Service Associate (working remotely)

Part Time

Customer Success Department

4.0

updated on 10 Nov 2023

Likes

They will benefit you with Overtime Pay , Sudexo meal card , Salary timings are very good

Dislikes

Long work hours , 9 hrs of work each day and during peak they will make you work for 10 hrs and also 6th day Overtime . There is no work life balance here and holidays , personal leaves are not granted here .

Top trending discussions

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Daily Office Life

a news reporter

They make fun of me for repeating outfits at work🥹

There are 5 of us girls on the team. The other 4 s... read more

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HQ - Seattle, Washington, United States (USA)

IT Services & Consulting

10k-50k Employees (India)

Public

Marketing & Advertising

People also ask about Amazon Web Services's Customer Service Associates

Is Amazon Web Services a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 11 employee reviews, it's clear that most customer service associates have a positive experience working at Amazon Web Services. Salary & Benefits holds the highest rating at 4.6, while job security is rated the lowest amongst all factors at 3.9.

Does Amazon Web Services pay their Customer Service Associates well?

According to AmbitionBox reviews, Amazon Web Services customer service associates rate their salary and benefits at 4.6 out of 5, based on 11 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon Web Services is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon Web Services's customer service associates salaries here

How is the work culture at Amazon Web Services for Customer Service Associates?

Work culture at Amazon Web Services for customer service associates is rated 4.5 out of 5 by 11 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon Web Services.

How is the job security at Amazon Web Services for Customer Service Associates?

Based on 11 reviews on AmbitionBox, Amazon Web Services's customer service associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Amazon Web Services.

Amazon Web Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Amazon Web Services reviews submitted by Amazon Web Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Web Services is the right company for you. 80% of employees rep...