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WNS

3.3

based on 13.3k Reviews

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WNS Pune Reviews

Updated 25 Jul, 2025

Category Ratings

3.8

Job Security

3.4

Work-Life Balance

3.3

Company Culture

3.3

Skill Development

3.2

Work Satisfaction

2.9

Salary

2.7

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

67% employees reported

Monday to Friday

78% employees reported

Flexible timing

53% employees reported

No travel

68% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

1.3k reviews

3.4

Rated by Men

2.6k reviews

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Top Mentions in WNS Pune Reviews

4.1k reviews found

Sort By: Popular

Associate in Pune

Full Time

Operations, Maintenance & Support Department

5.0

updated on 23 Jul 2025

Likes

Good environment with helpful colleague and staffs. Transparent policy that helps you perform better in all conditions. Good management with best managers who always helps when employees are in mess.

Dislikes

Nothing such experience yet.

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Pune

Full Time

Front Office & Guest Services Department

1.0

updated on 21 Jul 2025

Dislikes

The management's approach to hiring and employee management is puzzling. Freshers are being offered lucrative salaries and positions, while experienced individuals are being undervalued. To add insult to injury, existing employees are being set up for failure with unrealistic targets and a lack of clear communication.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Agent in Pune

Full Time

Non Voice Department

4.0

updated on 17 Jul 2025

Likes

Job security is there another than nothing special or good

Dislikes

Break schedule for the farmers process as per given time. NSA is 1200 which is not good because when you work for the whole month but 10 days NSA will be for the donations don't know for whom.

Work Details

Work policy: Hybrid for work from home agents only

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

WNS Interview Questions

A Senior Associate was asked 2mo agoQ. What is Salesforce data?

Read all Senior Associate questions

An Associate was asked 3w agoQ. What is the difference between a PO invoice and a Non-PO invoice?

Read all Associate questions

Get interview-ready with top interview questions & answers

An Assistant Manager was asked 1mo agoQ. What metrics were in place, and how did you manage to meet the Service Level Agr...read more

Read all Assistant Manager questions

An Analyst was asked 3mo agoQ. Define the describe function in Python.

Read all Analyst questions

A Power BI Developer was asked 8mo agoQ. What is the difference between a Power BI Report and a Power BI App?

Read all Power BI Developer questions

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Read WNS Pune Reviews based on designations

Business Analyst in Pune

Full Time

Business Intelligence & Analytics Department

2.0

updated on 15 Jun 2025

Likes

Your job will feel like a government job. Just come, do your work, and go; no questions asked.

Dislikes

Job security totally depends on the client; they say they will keep you, but then they might fire you. The company has a strict no work from home policy, even if you are doing hard night shifts from 10 PM to 7 AM. There were also no appraisals on time. Last year, the appraisal was only 450 rupees, with the company citing losses as the reason for this. There have been no timely promotions either.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Pune

Full Time

Payroll & Transactions Department

1.0

updated on 27 May 2025

Likes

"I found the work environment at WNS challenging due to a lack of structured management and professionalism. The managerial approach often felt informal and disorganized, which impacted overall work efficiency and employee morale."

Dislikes

During my time at WNS, I experienced a work culture that seemed to lack fairness and transparency, particularly in regard to promotions and leadership behavior. There were noticeable instances of favoritism, where certain employees received leniency and opportunities regardless of performance. Unfortunately, male employees often felt disproportionately scrutinized. Additionally, some long-tenured staff displayed resistance to change and were at times unsupportive of new team members. Another concern was the lack of clarity during the hiring process regarding mandatory Saturday work, which employees were later compelled to accept under threat of disciplinary action. Moreover, outdated and slow computer systems added to daily inefficiencies and frustration."...Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Senior Associate in Pune

Full Time

Finance & Accounting - Other Department

3.0

updated on 27 May 2025

Likes

Good company for starting a carrier in financial services u can learn, grow and can achieve personal as well as professional goals.

Dislikes

No hybrid mode, no playing area for break time for work life balance, very low pay for OT, very low pay for night shift allowance , no annaual function or any cultural events at festivals

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Associate in Pune

Full Time

Operations Department

3.0

updated on 18 May 2025

Likes

Job security

Dislikes

No promotion or salary hikes.company focuses on hiring from outside instead of giving opportunity who are already working inside for years. when hiring from outside they do not even have knowledge about the process still the company hires.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Pune

Full Time

Non Voice Department

1.0

updated on 04 May 2025

Likes

Nothing such to like.. If I had something to like I would never leave the company in just a few months.

Dislikes

1. There are so many things to dislike but to name a few of them 2. The work culture is disgusting 3. Management is worst 4. No proper communication in hierarchy 5. Mental harrassment 6. Too much work pressure and no support available at all 7. They offer a very very low salary and work load is unimaginable. 8. Last but not the least... Huge regret after joining the company and wasting your precious time ending up with health issue and loss of mental peace..😓...Read More

Work Details

Work policy: They say WFH for some and WFO for some but as per their demand they ask the WFH people to travel to office and work for silly stupid reasons.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Back end Executive in Pune

Full Time

Customer Success Department

1.0

updated on 14 Apr 2025

Likes

Multinational company

Dislikes

Salary offered very less even u r experienced. If you have gap 2/3 months in your resume. They treat you like a criminal. If you have family responsibility and you informed them honestly it's big mistake of yours. Feel like underpaid employee. It tooks 2/3 days for interview. As I checked multiple companies took 1 day and gave u offer letter same day. It's like harrasment go everyday sit and then after 3/4 days they will reject you. It's a worst experience have....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager Operations in Pune

Full Time

Operations Department

2.0

updated on 03 Apr 2025

Likes

Good leaders in early days of joining, Salary

Dislikes

Toxic work culture, No respect for the old good leaders, dirty politics, lenient but a lot of loop holes in policies, Very rigid structure, not open to change, Aged leaders who are not competitive at all but still enjoying a fat salary and waiting for retirement, Designation gives you a lot of responsibility and accountability however it does not give you matching authority, Work Life balance (Great balance - 12 hours work and 12 hours life.. Pun intended...) list goes on...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Associate in Pune

Full Time

Back Office Department

4.0

updated on 02 Apr 2025

Likes

WNS Global Services offers a balanced work-life environment, career growth opportunities, and a diverse, collaborative culture. Employees benefit from learning programs, supportive management, competitive benefits, and job stability. The company embraces innovation, fosters teamwork, and encourages social responsibility initiatives.

Dislikes

WNS Global Services has some challenges, including slow salary growth, night shifts, and limited flexibility in certain roles. Career progression may take time.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Pune

Full Time

Non Voice Department

3.0

updated on 01 Apr 2025

Likes

Job security and the colleagues.

Dislikes

I have recently joined here at WNS. Our trainer was extremely good, but as soon as you hit the floor to work there's no support. Plus, it's a target job that you have to work on as many claims that are assigned to you. Only join if you can commit 14 hours a day for a less salary.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate in Pune

Full Time

Property and Casualty Department

2.0

updated on 10 Mar 2025

Likes

Our process management is very good, but companies policy shows partiality.

Dislikes

I am not ok with less employee benifit Food is Just like tapry but prices like five star hotel Transportation has 35km grid with 10 km small small grids.. Job security is good l, but about life security i don't know 😂

Senior Associate Operations in Pune

Full Time

Other Department

4.0

updated on 07 Mar 2025

Likes

It's like a semi-gov job, no micromanagement which makes the professional life easy to go thru. Job security, I received 14 months free salary due to process rampdown. Also after I left the job, I got extra lunpsum payout for the remaining leaves in my kitty. People are also good behavior wise.

Dislikes

Less salary, very less appraisal.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Group Manager in Pune

Full Time

Service Delivery Department

2.0

updated on 05 Mar 2025

Likes

Good organization but few 20 years tenure Manager's think its their own company.. they just need some puppets who should obey them blindly... no scope for innovation and new idea.....

Dislikes

No Job security, If you come up with new ideas or want to make some positive changes, those 20 years tenure so called Managers and Directors will put you in bench.... few Managers just want to take retirement from WNS . They don't work neather they allow young people to grow, because of their insecurity....

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Associate Lead in Pune

Full Time

Finance & Accounting - Other Department

2.0

updated on 02 Mar 2025

Likes

I like only job security and colleagues are very good and supportive.

Dislikes

Rest all of the things are not good like company policies and politics. Management is very poor and they are playing with employees like they are forcing to employees to put down their paper if someone not putting down their paper then management put that employee to PIP for very short reasons and last but not the least salary issue they are not giving you full salary as per offer letter.

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Jobs at WNS

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MEGA WALK IN AT WNS For O2C Billing & Collections

Pune

3 - 8 Yrs

Not Disclosed

Senior Group Manager (AVP) F&A Quality

Pune

10 - 18 Yrs

Not Disclosed

WNS hiring For a Sql Developer - Immediate joiner

Pune +2

7 - 8 Yrs

Not Disclosed

HQ - Mumbai, Maharashtra, India

BPO

10k-50k Employees (India)

Food Processing

People also ask about WNS's Pune office

Is WNS's Pune office a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 4.1k employee reviews, it's clear that most employees have an average experience working at WNS's Pune office. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.

Does WNS's Pune office pay their employees well?

According to AmbitionBox reviews, WNS's Pune office employees rate their salary and benefits at 2.9 out of 5, based on 4.1k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about WNS's Pune office salaries here and to read reviews specifically about salary and benefits at WNS's Pune office, click here .

How is the work culture at WNS's Pune office?

Work culture at WNS's Pune office is rated 3.3 out of 5 by 4.1k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at WNS's Pune office, click here .

How is the job security at WNS's Pune office?

Based on 4.1k reviews on AmbitionBox, WNS's Pune office employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at WNS's Pune office. To read reviews about job security at WNS's Pune office, click here .

Is work from home available at WNS's Pune office?

According to 579 AmbitionBox reviews, WNS's Pune office does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

How do I get a job at WNS's Pune office?

To get a job at WNS's Pune office, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top WNS interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4.1k WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 78% of employees reported the working days at WNS as Monday to Fri...

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WNS Salaries in Pune

Senior Associate 5.6k salaries	Unlock ₹2.5 L/yr - ₹6.2 L/yr
Senior Associate Operations 1.3k salaries	Unlock ₹2.5 L/yr - ₹6 L/yr
Associate Lead 1.1k salaries	Unlock ₹4.5 L/yr - ₹9 L/yr
Operations Associate 813 salaries	Unlock ₹1.7 L/yr - ₹4.6 L/yr
Deputy Manager 529 salaries	Unlock ₹11.6 L/yr - ₹17 L/yr