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Cognizant BPO Associate Interview Questions and Answers

Updated 23 Jun 2025

Cognizant BPO Associate Interview Experiences

4 interviews found

BPO Associate Interview Questions & Answers

user image Anonymous

posted on 23 Jun 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. About my self
  • Q2. About motive to join this company
  • Q3. Everything is fast class

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
  • Ans. 

    BPO is Business Process Outsourcing which involves contracting non-primary business activities and functions to a third-party provider.

    • BPO involves outsourcing non-core business activities to a third-party provider

    • Customer service is the assistance provided to customers before, during, and after a purchase

    • I want to join this company because of its reputation for providing excellent customer service and growth opportuni...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confidential don’t think about your job roll. What your doing give 100% efforts that only can give big achievements

BPO Associate Interview Questions Asked at Other Companies

asked in Cognizant
Q1. 1) what is bpo? 2) what is customer service? 3) why you want to j ... read more
Q2. What is meaning by bpo and types of bpo?
Q3. What does a customer service associate do?
Q4. What processes do MNCs typically have?
Q5. What do you mean by BPO?

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Tell me about yourself.
  • Q3. What about cognizant

Interview Preparation Tips

Topics to prepare for Cognizant BPO Associate interview:
  • General Accounting
Interview preparation tips for other job seekers - first interest with work and understanding..

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General grammar question
  • Ans.  should be answered by logical thinking
  • Answered by Ravalika

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be perfect with the proper tecnical skills for to understand the question asked by the Requriter

What people are saying about Cognizant

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a junior software engineer
1w
Job offer in Malaysia - legit or scam?
Hey everyone, I received a job proposal from Mindgraph for a Junior Mainframe Developer position in Malaysia (onsite). Not sure if it's a real deal. They found my resume on Naukri and the offer includes: * Experience: 3+ years on cardlink, VSAM, CICS, JCL * Location: Malaysia (Accenture client in Kuala Lumpur) * Notice: 0-60 days * Benefits: One-way ticket, 1-week stay, medical insurance, visa. Has anyone heard of Mindgraph or had a similar experience? Note : This is a permanent position with Mindgragh and you need to work with our client Accenture - Malaysia (Kaula Lumpur) & we will provide one way Air Ticket from India - Malaysia, 1 Week Accommodation, Medical Insurance and will take care of the Visa process also. Any insights would be appreciated!
Got a question about Cognizant?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. *Introduce yourself *Purpose of working in the Company *Educational Background *Family Background *Goals and Ambition
  • Ans. 

    Experienced professional with a strong educational background and clear career ambitions, eager to contribute to the company's success.

    • I have over 5 years of experience in project management, leading teams to successfully deliver complex projects on time.

    • I hold a Master's degree in Business Administration from XYZ University, where I specialized in strategic management.

    • My family has always emphasized the importance of ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident about what you speak.

Interview Questionnaire 

1 Question

  • Q1. 1)Tmaus? 2 ) why are you lefted previous job? 3) technical skills knowledge 4) work in under pressure? 5) hr round 6) manager round
  • Ans. 

    Interview questions for an Associate position cover various aspects like motivation, skills, and handling pressure.

    • 1) Tmaus: This could refer to a specific term or acronym; clarify its meaning during the interview.

    • 2) Leaving previous job: Focus on seeking new challenges or growth opportunities, not negative experiences.

    • 3) Technical skills: Highlight relevant skills like data analysis, programming languages, or software...

  • Answered by AI

I applied via Job Fair and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic accounting methods and journals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident About what you are saying
Are these interview questions helpful?

I applied via Approached by Company and was interviewed before May 2018. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. This is face to face interview... They are observing our behaviour... Attitude... Etc
  • Q2. Introduce u r self....
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have 3 years of experience working in marketing and sales roles.

    • I am proficient in Microsoft Office Suite and have strong communication skills.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI
  • Q3. U r carrier objections
  • Ans. 

    My career objectives focus on continuous growth, contributing to team success, and making a positive impact in my field.

    • Aim to develop expertise in my field, such as becoming a certified project manager.

    • Seek leadership opportunities to guide and mentor junior team members.

    • Aspire to work on innovative projects that challenge my skills and creativity.

    • Desire to contribute to a company's mission, like improving customer sa...

  • Answered by AI
  • Q4. About TCS
  • Q5. Why should u select TCS
  • Ans. 

    TCS is a global leader in IT services with a strong reputation for innovation and client satisfaction.

    • TCS has a proven track record of delivering high-quality services to clients worldwide.

    • TCS offers a wide range of opportunities for career growth and development.

    • TCS values diversity and inclusion, creating a supportive work environment for employees.

    • TCS invests in cutting-edge technologies and training programs to kee...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Any kind of topic u cn select... Sales, accounts, service

Round: Test
Experience: Aptitude test... Mathematic and problem solving... General knowledge is very important

Round: Telephonic
Experience: This is final round... BH directly interact with us...

General Tips: Be confident... Be clam.... Keep smiling face... That is the way to win
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week

I applied via Walk-in and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Indoctrination and asked some accounts

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get panic. If you are known or not . Just tell they have asked the question.

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. GL related questions
  • Q2. Comfortable for night shifts
  • Ans. 

    Yes, I am comfortable with night shifts and have experience working during those hours.

    • I have worked night shifts in my previous job and have adapted to the schedule

    • I am a night owl and prefer working during those hours

    • I understand the importance of being alert and focused during night shifts

    • I am willing to adjust my sleep schedule to accommodate night shifts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GL and accounting policies

Cognizant Interview FAQs

How many rounds are there in Cognizant BPO Associate interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Resume Shortlist and HR.
What are the most common questions asked in Cognizant BPO Associate HR round?

The most common HR questions asked in Cognizant BPO Associate interview are -

  1. Share details of your previous j...read more
  2. Tell me about yourse...read more

Tell us how to improve this page.

Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more

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Cognizant BPO Associate Salary
based on 32 salaries
₹2.2 L/yr - ₹5 L/yr
43% more than the average BPO Associate Salary in India
View more details

Cognizant BPO Associate Reviews and Ratings

based on 6 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

4.9

Job security

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

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