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Amazon Web Services

4.0

based on 844 Reviews

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Amazon Web Services Cloud Support Engineer Reviews

Updated 20 Jun, 2025

Category Ratings

4.5

Salary

3.8

Promotions

3.7

Company Culture

3.6

Skill Development

3.4

Work-Life Balance

3.0

Work Satisfaction

2.9

Job Security

What employees say about Amazon Web Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

56% employees reported

Strict (9am - 6pm)

23% employees reported

No travel

88% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

4 reviews

3.8

Rated by Men

40 reviews

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Top Mentions in Amazon Web Services Cloud Support Engineer Reviews

47 reviews found

Sort By: Popular

Cloud Support Engineer in Hyderabad / Secunderabad

Full Time

IT Infrastructure Services Department

4.0

updated on 25 Jun 2023

Likes

High salary Flexible working option Hands on learning on AWS services General shift timings Good leadership and managers Free sodexo meal paas every month

Dislikes

Target driven work Pressure to meet goals Aided with more responsibility as you tenure Always need to be on toes to contribute in some form or the other

Work Details

Work policy: Choice based - either work from office or home

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Cloud Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

updated on 15 Jun 2025

Likes

Good Pay and fixed working hours 9

Dislikes

If you are coming form developer background or Devop's. Role you will feel dissatisfaction in work

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Amazon Web Services

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a senior consultant

Hey everyone, I'm an SAP BTP Consultant... read more

AWS or Vodafone- which account is better to join for SAP BTP?

2 participants.expiring in 2d

Got a question about Amazon Web Services?Ask anonymously on communities.

Amazon Web Services Cloud Support Engineer Interview Questions

A Cloud Support Engineer was asked 10mo agoQ. What happens when you type amazon.com into a web browser?

Read all Cloud Support Engineer questio...

A Cloud Support Engineer was asked Q. How would you handle a production down environment?

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Get interview-ready with top interview questions & answers

A Cloud Support Engineer was asked Q. How would you troubleshoot a network outage?

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A Cloud Support Engineer was asked Q. How does the internet work when you browse a website?

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A Cloud Support Engineer was asked Q. On what layer does TCP operate?

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Cloud Support Engineer (working remotely)

Full Time

IT Support Department

2.0

updated on 04 May 2025

Likes

Only good thing is salary.

Dislikes

Dislikes: Your career will reach at a point where there is no future scope. Toxic managers . You have to give report for timings that you went even to washroom. Never join this organisation. I made this mistake seeing only the money part. Note :: This role will die anytime soon because of AI. Don't join just by seeing the name AWS

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Cloud Support Engineer (working remotely)

Full Time

IT Infrastructure Services Department

1.0

updated on 02 May 2024

Likes

Compensation is good but same can be given by other companies too

Dislikes

Toxic culture, managers making it family business. No job security. No work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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HQ - Seattle, Washington, United States (USA)

IT Services & Consulting

10k-50k Employees (India)

Public

Marketing & Advertising

People also ask about Amazon Web Services's Cloud Support Engineers

Is Amazon Web Services a good place to work for Cloud Support Engineers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 47 employee reviews, it's clear that most cloud support engineers have an average experience working at Amazon Web Services. Salary & Benefits holds the highest rating at 4.5, while job security is rated the lowest amongst all factors at 2.9. Read reviews about salary & benefits and on AmbitionBox.

Does Amazon Web Services pay their Cloud Support Engineers well?

According to AmbitionBox reviews, Amazon Web Services cloud support engineers rate their salary and benefits at 4.5 out of 5, based on 47 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon Web Services is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon Web Services's cloud support engineers salaries here and to read reviews specifically about salary and benefits at Amazon Web Services for cloud support engineers, click here .

How is the work culture at Amazon Web Services for Cloud Support Engineers?

Work culture at Amazon Web Services for cloud support engineers is rated 3.7 out of 5 by 47 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Amazon Web Services for cloud support engineers, click here .

How is the job security at Amazon Web Services for Cloud Support Engineers?

Based on 47 reviews on AmbitionBox, Amazon Web Services's cloud support engineers rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Amazon Web Services.

Amazon Web Services Cloud Support Engineer Reviews by Locations

Amazon Web Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 47 Amazon Web Services reviews submitted by Amazon Web Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Web Services is the right company for you. 56% of employees rep...