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Salesforce

4.0

based on 1k Reviews

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Salesforce Technical Support Engineer Hyderabad / Secunderabad Reviews

Updated 28 Jul, 2025

Category Ratings

4.7

Salary

4.0

Company Culture

3.8

Work-Life Balance

3.8

Skill Development

3.5

Work Satisfaction

3.4

Job Security

3.4

Promotions

What employees say about Salesforce?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

83% employees reported

Flexible timing

31% employees reported

No travel

81% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

27 reviews

4.1

Rated by Men

48 reviews

View more detailed insights

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Top Mentions in Salesforce Technical Support Engineer Hyderabad / Secunderabad Reviews

81 reviews found

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Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

updated on 28 Jul 2025

Likes

Salesforce is really good place to work they understand u , your well-being provide you proper support in everything and makes u feel u matter but these all things are applicable except IST shift Hyderabad

Dislikes

To much politics here specific to Indian management, Hyderabad office IST shift and micro-management is too much. It's not bad company but the manager and director works in IST is really bad, promotion for only those who do cheesy cheesy things for them please note this is only applicable in IST Manager keep threatening abiut

Salesforce Technical Support Engineer Interview Questions

A Technical Support Engineer was asked 5mo agoQ. How would you handle a client when something goes wrong?

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A Technical Support Engineer was asked 5mo agoQ. What are the three types of data extensions?

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Get interview-ready with top interview questions & answers

A Technical Support Engineer was asked 6mo agoQ. How do you handle angry customers?

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A Technical Support Engineer was asked 9mo agoQ. Explain the three-way handshake.

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A Technical Support Engineer was asked 12mo agoQ. How would you handle cases with customers who have a bad temperament?

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Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

3.0

updated on 03 Feb 2024

Likes

Good Salary obviously. Other than that work culture at Ohana is great.

Dislikes

Micro management from Managers. No work life balance. You will be on customers call entire day. The process is not streamlined. The expectation is learn every skill and help the customer in all the possible ways. There is micro management specially in their Signature Support Team. Huge pressure everyday.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

1.0

updated on 29 Jan 2025

Likes

Salary and nothing else.

Dislikes

No work life balance, now they have reduced the salary, no remote work option, no offices in pune for support, no fair promotion, not at all feels like a product company but it feels more like a bpo now.The above views are from perspective of a support egg. Other profiles may have a different experience.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Read Salesforce Reviews based on similar designations

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

updated on 31 Aug 2024

Likes

1) Salary is OK 2) Benifits 🏥 🎓 🚗 3) I would say worklife balance is good until you don't work during AMER hours but you will get compensation for it. 4) Unlimited Tasty food & Barista access but quality of food is becoming worse day by day 😅

Dislikes

1) Lot of office politics started recently in hyd location, earlier it used to be a good environment but nowadays becoming very toxic. 2) Lot of fake promises will be given for promotion & it's very hard to get promotion here. 3) CSG department is adopting call center culture it's becoming more like a BPO company. 4) Every 4-5 months they will introduce new KPI , they don't care about customer issue or customer experience they just care about KPI's. 5) Most of the manager's you will find here are from BPO sector they don't have sufficient technical knowledge. 6) If you are working in Technical Support Engineering , then no career growth & learning opportunity....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

1.0

updated on 11 Dec 2024

Likes

Benefits

Dislikes

Poor Management Worse Managers No work life balance Definately fake policy and they dont follow there own policy listed on trailhead trail. Contradiction between paper policy and actual implementation.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

4.0

updated on 03 Jun 2024

Likes

There is no other company i feel that provide benefits and salary like salesforce. There is work life balanced in company. Company values for their employee

Dislikes

I feel it's very challenging to get promoted in this company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Operations Support Department

1.0

updated on 28 Jul 2023

Likes

Only salary is a good part about Salesforce. Else nothing is good

Dislikes

Egoistic manager Every time threaten you Targets (everyone is running for their targets, manager force you to complete Targets) Force to come offlce All people are fake no support No job security

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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HQ - San Francisco, California, United States

Software Product

50k-1 Lakh Employees (India)

Public

People also ask about Salesforce, Hyderabad / Secunderabad Technical Support Engineers

Is Salesforce, Hyderabad / Secunderabad a good place to work for Technical Support Engineers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 81 employee reviews, it's clear that most technical support engineers have a positive experience working at Salesforce, Hyderabad / Secunderabad. Salary & Benefits holds the highest rating at 4.7, while job security is rated the lowest amongst all factors at 3.4. Read reviews about salary & benefits and job security on AmbitionBox.

Does Salesforce, Hyderabad / Secunderabad pay their Technical Support Engineers well?

According to AmbitionBox reviews, Salesforce, Hyderabad / Secunderabad technical support engineers rate their salary and benefits at 4.7 out of 5, based on 81 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Salesforce, Hyderabad / Secunderabad is generally seen as a place that values and rewards its workforce fairly. You can know more about Salesforce, Hyderabad / Secunderabad's technical support engineers salaries here and to read reviews specifically about salary and benefits at Salesforce, Hyderabad / Secunderabad for technical support engineers, click here .

How is the work culture at Salesforce, Hyderabad / Secunderabad for Technical Support Engineers?

Work culture at Salesforce, Hyderabad / Secunderabad for technical support engineers is rated 4.0 out of 5 by 81 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Salesforce, Hyderabad / Secunderabad. To read reviews specifically about work culture at Salesforce, Hyderabad / Secunderabad for technical support engineers, click here .

How is the job security at Salesforce, Hyderabad / Secunderabad for Technical Support Engineers?

Based on 81 reviews on AmbitionBox, Salesforce, Hyderabad / Secunderabad's technical support engineers rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Salesforce, Hyderabad / Secunderabad. To read reviews about job security at Salesforce, Hyderabad / Secunderabad for technical support engineers, click here .

Salesforce Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 81 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 83% of employees reported the working days at S...