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Tata Group

4.2

based on 1.4k Reviews

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Tata Group Customer Service Executive Reviews

Updated 5 Oct, 2024

Category Ratings

4.6

Work-Life Balance

3.4

Skill Development

3.1

Salary

3.0

Job Security

3.0

Promotions

2.5

Company Culture

2.5

Work Satisfaction

What employees say about Tata Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

60% employees reported

Flexible timing

80% employees reported

Within city

40% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.9

Rated by Men

4 reviews

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6 reviews found

Sort By: Popular

Customer Service Executive in Kolkata

Full Time

Retail Store Operations Department

5.0

updated on 05 Oct 2024

Likes

There is no work outside anywhere, I am earning less, I can manage the family somehow. So thanks to the Tata family🙏🏼

Dislikes

Irregularity continues in the workplace. What the owners say is true and right, and what the workers say is wrong. Play with dignity.

Customer Service Executive in Jalpaiguri

Customer Service Department

5.0

updated on 19 Apr 2022

Likes

Tata is my favourite company and I like brands . tata company it's a good company.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Tata Group

View All

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Got a question about Tata Group?Ask anonymously on communities.

Customer Service Executive in Park Street Kolkata

Sales Department

5.0

updated on 29 Aug 2022

Likes

All likes there is all well and good

Dislikes

Nothing to be unlike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

4.0

updated on 08 Nov 2022

Likes

It's a very good environment in tata company and good communication with people and employees always take positive energy from all person

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read Tata Group Reviews based on similar designations

Customer Service Executive (working remotely)

Full Time

Corporate Communication Department

5.0

updated on 11 Mar 2023

Likes

Yes I like

Dislikes

No I not dislike about working

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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HQ - Mumbai, India

IT Services & Consulting

1 Lakh+ Employees (India)

Architecture & Interior Design

Defence & Aerospace

FMCG

Retail

Engineering & Construction

Consumer Electronics & Appliances

Aviation

Chemicals

People also ask about Tata Group's Customer Service Executives

Is Tata Group a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.9 out of 5 from over 6 employee reviews, it's clear that most customer service executives have a positive experience working at Tata Group. Work-Life balance holds the highest rating at 4.6, while company culture is rated the lowest amongst all factors at 2.5.

Does Tata Group pay their Customer Service Executives well?

According to AmbitionBox reviews, Tata Group customer service executives rate their salary and benefits at 3.1 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tata Group's customer service executives salaries here .

How is the work culture at Tata Group for Customer Service Executives?

Work culture at Tata Group for customer service executives is rated 2.5 out of 5 by 6 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Tata Group for Customer Service Executives?

Based on 6 reviews on AmbitionBox, Tata Group's customer service executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tata Group.

Tata Group Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Tata Group reviews submitted by Tata Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tata Group is the right company for you. 60% of employees reported the working days at Ta...