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Firstsource Solutions Senior Service Associate Interview Questions and Answers

Updated 10 Mar 2025

Firstsource Solutions Senior Service Associate Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
Round 2 - Aptitude Test 

Typing and communication easy lvl only

Round 3 - One-on-one 

(2 Questions)

  • Q1. Just formal questions
  • Q2. Tell about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for some good company.

Top trending discussions

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Interview Tips & Stories
1w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about Firstsource Solutions?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Human anatomy questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and some basics of anatomy is enough to crack the interview
Good luck

Senior Service Associate Interview Questions Asked at Other Companies

Q1. What is the notice period at your current company?
Q2. What is the difference between Mac OS and iOS?
Q3. What is the latest running OS/iOS?
Q4. Should you have technical knowledge about printers?
Q5. CUSTOMER HANDELING PROCESS .

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Full introduction
  • Q2. One must have soft & professional skills. Most important thing practical approach.
  • Q3. You need to be very clear and confident about yourself.
  • Q4. Nothing much, just prepare yourself for which profile you are going for interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Must required-
Soft skills
Professional skills
Practical approach
Confident
Clear view

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. U have the night shifts also do you accept it
  • Ans. 

    I am open to working night shifts as I understand their importance in maintaining operational efficiency.

    • Flexibility: I have previously worked night shifts in my last job, which helped me adapt to different schedules.

    • Commitment: I understand that night shifts are crucial for certain roles, and I am committed to contributing effectively.

    • Health Management: I prioritize my health and have strategies in place to manage sle...

  • Answered by AI
  • Q2. What are your expectations from concentrix
  • Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - So be confident don't get fear and pass the interview

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. You need to introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is good for freshers who wants to start their career.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - Technical 

(1 Question)

  • Q1. Explain P2P cycle in brief
  • Ans. 

    P2P cycle involves the entire process of procuring goods or services from a supplier and making payments for them.

    • P2P stands for Procure-to-Pay.

    • It starts with identifying the need for goods or services and creating a purchase requisition.

    • The requisition is then approved and converted into a purchase order.

    • The purchase order is sent to the supplier, who delivers the goods or services.

    • Upon receipt, the goods are inspecte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity for freshers,
Excellent Communication required for this job global
Are these interview questions helpful?

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just a short self introduction and a topic on which we have to speak 2 min with fluent English and proper Grammer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Useless Company who believes in religious Discrimination.

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Previous work experience and educational qualifications.
  • Ans. 

    I have a diverse background in finance and marketing, with a strong educational foundation in business administration.

    • Bachelor's degree in Business Administration from XYZ University, focusing on finance and marketing.

    • Interned at ABC Corp, where I assisted in market research and data analysis, leading to a 15% increase in customer engagement.

    • Worked as a marketing assistant at DEF Ltd., managing social media campaigns t...

  • Answered by AI
  • Q2. About hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while answering questions. Don't think too much.

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English grammar and some numerical maths

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Last working experience and salary expectations
  • Q3. Willing to night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working place for freshers people

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Senior Service Associate interview?
Firstsource Solutions interview process usually has 3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, Aptitude Test and One-on-one Round.

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Overall Interview Experience Rating

1/5

based on 1 interview experience

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Firstsource Solutions Senior Service Associate Reviews and Ratings

based on 2 reviews

2.0/5

Rating in categories

2.0

Skill development

2.0

Work-life balance

2.0

Salary

2.0

Job security

2.0

Company culture

2.0

Promotions

2.0

Work satisfaction

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