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Firstsource Solutions Customer Support Associate Interview Questions and Answers
Firstsource Solutions Customer Support Associate Interview Experiences
12 interviews found
Anonymous
I applied via Campus Placement
They will give some topic and we have to discuss with the other candidates.
Easy assignment.. It was just around one hour...
It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..
(2 Questions)
- Q1. Tell me about ur self
- Q2. Why should hire you?
Pathan Farooq Khan
Selected
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. Self Introduction
- Q2. Why BPO and Why Firstsource
Selected
I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.
(1 Question)
- Q1. SELF INTRODUCTION ? WHEN YOU WORKING & WHATS YOUR COMPANY NAME BEFORE ? HOW MUCH YEAR YOUR WORK EXPERINCE BEFORE COMPANY ? WHAT YOUR SALARY BEFORE COMPANY ?
- Ans.
I am a dedicated customer support associate with 3 years of experience in providing exceptional service and resolving customer issues.
Worked at XYZ Corp for 2 years, focusing on customer inquiries and support.
Prior experience at ABC Ltd for 1 year, where I handled technical support.
My previous salary was $40,000 annually, reflecting my skills and experience.
Typing and grammar test in mobile .
(1 Question)
- Q1. Self introduction ? Why you get this job ? Why am select you ? How much you get this before salary ? Some English newspaper reading .
Interview Preparation Tips
Kamesh L
(2 Questions)
- Q1. Tell me about yourself
- Q2. I told about myself
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduced
- Q2. Are you ok for night shift
- Ans.
Yes, I am comfortable working the night shift and understand its importance in providing continuous customer support.
I have previously worked night shifts in my last job, which helped me adapt to different schedules.
I understand that night shifts can be quieter, allowing for more focused problem-solving.
I am a night owl by nature, which makes me more productive during late hours.
I appreciate the opportunity to assist c...
What are the roles & responsibilities of a Customer Support Associate at Firstsource Solutions?
Read full roles & responsibilities 
(2 Questions)
- Q1. Self intro and general topics
- Q2. General topics about recent activities
Firstsource Solutions HR Interview Questions
rohit deval
(1 Question)
- Q1. About yourself and work experince
Selected
I applied via Referral and was interviewed in Oct 2023. There were 4 interview rounds.
It more like self introduction.
It focus on listening, pronunciation, and communication skill.
(1 Question)
- Q1. More about ourself
Interview Preparation Tips
(2 Questions)
- Q1. About Urself About Company Difference between voice and non voice What is BPO
- Q2. Are u ok with Salary Are u ok with Relocation Are u ok with Shift
parag roy
Selected
I appeared for an interview before May 2024, where I was asked the following questions.
- Q1. Why do you want to join our company?
- Q2. Are you flexible in night shift?
- Q3. Tell me something about your self
Interview Preparation Tips
Top trending discussions
Firstsource Solutions Interview FAQs
The duration of Firstsource Solutions Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Overall Interview Experience Rating
based on 13 interview experiences
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Firstsource Solutions Customer Support Associate Reviews and Ratings
based on 78 reviews
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₹ 1-3.8 LPA
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