Genpact Operations Manager Interview Questions and Answers

A structured approach to identify, analyze, and rectify performance dips to ensure operational efficiency.

• Conduct a thorough performance analysis to identify root causes, such as staffing issues or process inefficiencies.

• Engage with team members to gather feedback and insights on potential obstacles they face in their roles.

• Implement targeted training programs to address skill gaps identified during the analysis p...read more

Operations involves managing processes to produce goods and services efficiently and effectively.

• Focuses on optimizing resources, such as time, materials, and labor.

• Involves supply chain management, ensuring timely delivery of products.

• Includes quality control to maintain standards in production.

• Utilizes data analysis for decision-making and process improvements.

• Example: In manufacturing, operations managers strea...read more

The golden rules of accounting guide the recording of financial transactions, ensuring accuracy and consistency.

• 1. Debit what comes in, credit what goes out. Example: When a company purchases inventory, it debits inventory and credits cash.

• 2. Debit all expenses and losses, credit all incomes and gains. Example: When a company earns revenue, it debits cash and credits revenue.

• 3. For personal accounts, debit the rec...read more

I would maintain open communication, seek feedback, and align my goals with my manager's expectations to foster a productive relationship.

• Establish regular check-ins to discuss progress and expectations, ensuring alignment with my manager's goals.

• Seek constructive feedback on my performance and areas for improvement, demonstrating my commitment to growth.

• Adapt my work style to accommodate my manager's preferences,...read more

Accounting is a broader term that includes financial accounting as a subset. Financial accounting focuses on external reporting.

• Accounting is a broader term that encompasses financial accounting.

• Financial accounting focuses on external reporting and providing financial information to external stakeholders.

• Financial accounting follows specific accounting principles and standards, such as Generally Accepted Accounti...read more

Bad debt provision has a significant impact on the financial health of a company.

• Bad debt provision affects the company's profitability and cash flow.

• It can lead to a decrease in revenue and an increase in expenses.

• The provision for bad debt is an estimation of potential losses from customers who may not pay their debts.

• If the provision is too low, it can result in unexpected write-offs and financial instability.

• O...read more

To convince a student to study more after passing 12th

• Highlight the benefits of further education

• Discuss potential career opportunities and growth

• Emphasize the importance of continuous learning

• Provide examples of successful individuals who continued their education

• Offer guidance and support in choosing the right educational path