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Infosys BPM Operations Manager Interview Questions and Answers

Updated 19 Feb 2024

Infosys BPM Operations Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. General process related
Round 3 - Technical 

(1 Question)

  • Q1. General process related
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self
Round 3 - One-on-one 

(1 Question)

  • Q1. Domain experience

Operations Manager Interview Questions Asked at Other Companies

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Q2. How many packaging lines are you monitoring? Describe in detail a ... read more
asked in Amazon
Q3. What are the benefits and compensation packages offered to employ ... read more
Q4. What are the ethics in operations management?
Q5. What can you bring for us ? What values you can add ? Describe a ... read more
Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Salary expectations
Round 2 - One-on-one 

(1 Question)

  • Q1. People management question
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General question about your work. Atleast 3 rounds will happen.
Round 3 - One-on-one 

(1 Question)

  • Q1. Same questions mostly. About yourself and the current work.

What people are saying about Infosys BPM

View All
a senior processing executive
1w
6+ Years, No Growth – Feeling Stuck & Undervalued
I’ve been working for over 6 years with solid skills and strong performance, yet no real growth or recognition. My company depends on me, but I feel underpaid and overlooked. Despite many job applications and a good resume, rejections continue. No referrals, and the job market feels closed off. Personally, being from a strict family, I’ve sacrificed a lot. As a feminist, finding empathetic, emotionally aware men who value equality is hard. I’m expected to marry within my community, but I long for connection based on mutual values. I was a bright kid, and that spark is still in me. But staying stuck has taken a toll. I don’t want to hurt my mom, but I also want to live a life true to myself. Any advice or support would mean a lot. Thank you.
Got a question about Infosys BPM ?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Company Website and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic accounting

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic accounting, people manegemnt, client management

I applied via Job Portal and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

40% logical and 60% process related

Round 2 - One-on-one 

(1 Question)

  • Q1. Why you selected ops team Why only you should become Manager What we lose if not be posted as manager

Interview Preparation Tips

Interview preparation tips for other job seekers - PPT for a topic and elaborate it in the presentation

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Profile was reviewed, screening on JD
Round 3 - One-on-one 

(1 Question)

  • Q1. Process knowledge, SLA and Process compliance techniques

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear in communication and believe in your potential.
Are these interview questions helpful?

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oh Sorry! I did not remember the exact questions because the assessment happened last year.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to say keep a positive approach and humble attitude in mind and you will get the passing score for sure. Sometimes you would get the tricky questions but always remember yourself as a manager who gets things done at any cost with integrity.

I applied via Job Portal

Interview Questionnaire 

1 Question

  • Q1. Basic oops,angular,dotnetcore,SQL server

Interview Preparation Tips

Interview preparation tips for other job seekers - Should know all basic concepts

I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were asked from Banking domain which I had handled

Interview Preparation Tips

Interview preparation tips for other job seekers - Just have knowledge of your domain

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Operations Manager interview?
Infosys BPM interview process usually has 3 rounds. The most common rounds in the Infosys BPM interview process are One-on-one Round, Resume Shortlist and Technical.
How to prepare for Infosys BPM Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are Ach, Bpo Operations, Customer Experience, Customer Service and IT Operations.
What are the top questions asked in Infosys BPM Operations Manager interview?

Some of the top questions asked at the Infosys BPM Operations Manager interview -

  1. Domain experie...read more
  2. general process rela...read more
  3. People management quest...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.2/5

based on 6 interview experiences

Difficulty level

Easy 25%
Moderate 50%
Hard 25%

Duration

2-4 weeks 25%
6-8 weeks 50%
More than 8 weeks 25%
View more
Infosys BPM Operations Manager Salary
based on 458 salaries
₹9.7 L/yr - ₹17 L/yr
16% more than the average Operations Manager Salary in India
View more details

Infosys BPM Operations Manager Reviews and Ratings

based on 64 reviews

3.3/5

Rating in categories

3.7

Skill development

3.5

Work-life balance

2.5

Salary

3.9

Job security

3.3

Company culture

2.9

Promotions

3.0

Work satisfaction

Explore 64 Reviews and Ratings
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