Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Teleperformance Client Servicing Executive Interview Questions and Answers

Updated 29 Nov 2024

Teleperformance Client Servicing Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in May 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What are salary expectation?
  • Ans. 

    Salary expectations are based on industry standards, experience, qualifications, and job responsibilities.

    • Consider industry standards for the position

    • Factor in your level of experience and qualifications

    • Take into account the job responsibilities and duties

    • Research average salaries for similar roles in the market

    • Be prepared to negotiate based on the overall compensation package

  • Answered by AI
  • Q2. What is your experience
Round 2 - Language test 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How important is money
  • Ans. 

    Money is important for meeting basic needs, achieving financial security, and pursuing opportunities.

    • Money is essential for meeting basic needs such as food, shelter, and healthcare

    • Financial security is important for peace of mind and stability

    • Money enables individuals to pursue opportunities for personal growth and development

    • However, money should not be the sole focus in life as relationships, health, and personal fu...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What city would you like to visit and why?
  • Q2. What are your weakness

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing service centre is hard work to pay

Round 3 - Assignment 

Continue reading time and typing service is give attention to customer service team

Round 4 - Case Study 

No topic as per as my side

Round 5 - Technical 

(5 Questions)

  • Q1. Hard to give time for work
  • Q2. How u associate with customer?
  • Q3. How to manage your customer call service?
  • Ans. 

    Customer call service can be managed by setting clear communication guidelines, providing training to staff, using CRM software, and regularly monitoring and analyzing call data.

    • Set clear communication guidelines for staff to follow during customer calls.

    • Provide training to staff on effective communication, problem-solving, and product knowledge.

    • Utilize CRM software to track customer interactions, manage leads, and str...

  • Answered by AI
  • Q4. How to find a way to customer service care?
  • Ans. 

    To find a way to customer service care, one must prioritize communication, empathy, problem-solving, and continuous improvement.

    • Prioritize effective communication with customers to understand their needs and concerns.

    • Show empathy towards customers by listening actively and showing genuine concern for their issues.

    • Utilize problem-solving skills to address customer complaints and find solutions to their problems.

    • Strive f...

  • Answered by AI
  • Q5. How to earn money from it
  • Ans. 

    Earn money from client servicing by providing excellent service, upselling additional services, and building strong relationships.

    • Provide excellent customer service to retain clients and attract new ones

    • Upsell additional services or products to increase revenue

    • Build strong relationships with clients to increase loyalty and referrals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Seeker load to earn a gratitude and keep it more confidence

Client Servicing Executive Interview Questions Asked at Other Companies

Q1. What is mutual fund not definition i don't know about mutual fund ... read more
Q2. Can you briefly describe your responsibilities and accomplishment ... read more
Q3. What is the common difference between them?
Q4. What is the recent GDP of India?
Q5. If you are given a square cake and asked to cut it into four equa ... read more

Interview Questionnaire 

2 Questions

  • Q1. Telm me about yourself
  • Q2. Be confident

I appeared for an interview in May 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 5 minutes
Total Questions: 5

Skills: Integrity, Intelligence
College Name: Shasun jain college

What people are saying about Teleperformance

View All
sparklingfettuccine
Verified Icon
21h
currently not working
OS AMR FOR APPLE CLIENT
I wanted to know that any of you working in teleperformance or worked in teleperformance for OS AMR LOB for apple client and what were the work days where it 5 working days or 5.5 working days .
Got a question about Teleperformance?
Ask anonymously on communities.

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic question regarding frontend technologies such as Html, CSS, javascript, Reactjs, Bootstrap and Computer Networking.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the interview was taken on core front end technologies and communication skills as it requires communication with our clients.

Analyst Interview Questions & Answers

WNS user image Anonymous

posted on 11 May 2019

Interview Questionnaire 

3 Questions

  • Q1. Why did you leaving the job very early
  • Q2. Why you are expecting huge CTC
  • Ans. 

    I have extensive experience, skills, and qualifications that justify a higher salary.

    • I have a strong educational background and relevant certifications.

    • I have several years of experience in the industry, with a proven track record of success.

    • I possess specialized skills and expertise that are in high demand.

    • I have a history of exceeding performance targets and delivering exceptional results.

    • I have received positive fee...

  • Answered by AI
  • Q3. How can we know whether you work for long time with us
  • Ans. 

    By demonstrating dedication, consistency, and commitment in my work, I can show that I am willing to work for a long time with the company.

    • Consistently meeting deadlines and exceeding expectations

    • Taking on additional responsibilities and projects

    • Seeking opportunities for growth and advancement within the company

  • Answered by AI

I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to be Analyst?
  • Q2. You are overqualified this profile is not for you ?
  • Ans. 

    I view my qualifications as an asset that can enhance my contributions to the role and the team.

    • My experience allows me to bring valuable insights and innovative solutions to the team.

    • I am eager to mentor junior analysts, sharing knowledge to elevate team performance.

    • This role aligns with my passion for data analysis, allowing me to focus on what I love.

    • I see this position as an opportunity to further develop my skills...

  • Answered by AI
  • Q3. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself, be confident , that’s the only mantra to clear any interview.
Are these interview questions helpful?

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were related to job description like SQL developer questions and ssis etl transformations development to deployment end to end understanding they were looking for.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good there were three rounds in total , initial screening questions then technical discussion, and then Director round to understand your fitment in team.

I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Ans. 

    I come from a close-knit family that values education and support, with diverse backgrounds and strong bonds.

    • My parents are both educators, which instilled a love for learning in me from a young age.

    • I have two siblings; we often collaborate on projects and support each other's goals.

    • Family gatherings are a tradition, where we share stories and celebrate achievements.

    • My grandparents immigrated to this country, bringing ...

  • Answered by AI
  • Q4. Tell me about yourself.
Round 3 - Aptitude Test 

There is 4th round that is operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - It's not that much tough learn about the company.

I applied via Approached by Company and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is all related to basic questions and typing test

Round 2 - Technical 

(1 Question)

  • Q1. Hmo ppo plan and previous job experience
Round 3 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is all about previous job experience and behavioural questions

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Client Servicing Executive interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are HR and One-on-one Round.
How to prepare for Teleperformance Client Servicing Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Communication Skills, Customer Handling, Customer Service, International Business and customer support.

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

Interview Questions from Similar Companies

WNS Interview Questions
3.3
 • 1.1k Interviews
Infosys BPM Interview Questions
3.5
 • 1k Interviews
iEnergizer Interview Questions
4.7
 • 799 Interviews
Startek Interview Questions
3.1
 • 539 Interviews
Omega Healthcare Interview Questions
3.7
 • 481 Interviews
R1 RCM Interview Questions
3.8
 • 321 Interviews
View all
Teleperformance Client Servicing Executive Salary
based on 5 salaries
₹1.9 L/yr - ₹4.3 L/yr
5% less than the average Client Servicing Executive Salary in India
View more details
Customer Service Executive
6.5k salaries
unlock blur

₹1.6 L/yr - ₹4.9 L/yr

Customer Care Executive
6.4k salaries
unlock blur

₹1.6 L/yr - ₹4.6 L/yr

Customer Service Associate
5.5k salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Team Lead
3.6k salaries
unlock blur

₹3.3 L/yr - ₹7.2 L/yr

Senior Customer Service Executive
3k salaries
unlock blur

₹1.8 L/yr - ₹5.7 L/yr

Explore more salaries
Compare Teleperformance with

Concentrix Corporation

3.7
Compare

iEnergizer

4.7
Compare

WNS

3.3
Compare

Infosys BPM

3.5
Compare
write
Share an Interview