Wipro BPO Executive Interview Questions and Answers

Q1. Tell me about yourself.
Ans. While answering to this question, just be yourself and honest. Do not say anything that creates a negative impact. And also, don't be oversmart!
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Q2. Education background/if you're a distance learner, why so?/who are there in your family/hobbies..
Ans. 
I have a diverse educational background, a supportive family, and a variety of hobbies that keep me engaged and motivated.
• Completed my Bachelor's degree in Business Administration, which equipped me with essential skills for the BPO industry.

• Chose distance learning for flexibility, allowing me to balance studies with work and family responsibilities.

• My family consists of my parents and a younger sister, who inspire me ...read more
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Q3. Again the same tip for you. Be honest and tell them the truth. No one there to judge you. And always remember one thing that the interviewers are the someone whom you can actually compare with a x-ray mach...read more
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Q4. Why do you choose BPO?
Ans. That's a question that you might be asked multiple times because the interviewers want to see that are you really want to work on this sector or your just here to make money. A small tip for you, portray yourself as a committed and responsible personality. You can answer this question like this: BPO because it is a rapidly growing industry.
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Q5. What do you know about insurance?
Ans. If you're a commerce student then I need to learn it from you, because I am from arts background! But if you're also an arts student, then all you can know about insurance is that there's some insurance in the market called home insurance, car insurance, medical insurance etc. Now you can not understand the whole Funda about insurance from Google within some hours. So it's better to surrender yourself and tell them wha...read more
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Q6. Are you comfortable working with the night shift?
Ans. Always say "Yes" to this question. They might ask you that are your parents giving you the permission of working in the night?/your health would get affected. Don't go with their words, they're tricking you. If you say, "I've to ask parents/don't know" you'll be out. If you ask for any shift preferences to them you'll be rejected. Because they do not want candidates with shift preferences, all these are pre decided. So...read more
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Q7. Extempore are always welcomed!
Ans. Some questions from your studies, like me and my recruiter were actually like gossiping together about Macbeth! Or else they'll give you a situation just to see how you'd handle this and check your communication skill. Again the same tip, do not say anything negative. Just be neutral, answer every tricky questions diplomatically.
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Q8. What is your salary expectations?
Ans. Be agree with whatever salary they are offering because always remember one thing you can not decide the pay scale in the interview. Only a higher position holder can do that tho via mail. If you're discussion or disclosing the salary expectations you'll be rejected. And remember one thing, this is a tricky question too. You be rest assured that your salary would be more than 12k/month.
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Q9. Will you sign a bond?
Ans. Now tell me one thing if there's no bond where you are willing to sign? But if you say yes to this question you'll be rejected, if you say no then also you'll be rejected. So just calmly say that you're okay with the business norms. If the company wants you to sign a bond you'll do this.
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Q1. Self introduction about my profile personally and offically......
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Q2. Cyber crimes,commerce,online shopping...
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Q1. Mr. Ashish Sharma and post. Gola khere pin no. 262802 my contract XXXXX.
Ans. To wark in a professional and challenging environment where I am able my skill and also provide an opportunity to learn.।
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Q2. Where in my qualification and my Qualities will been asset .
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Q3. Warking 1 year calling for job
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Q4. My profile this call cantar job
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Q5. I heve mast be able to nice placement for post site customer service
Ans. 
I have the skills and experience to excel in customer service roles, ensuring client satisfaction and effective communication.
• Strong communication skills: I can clearly convey information and listen to customer needs.

• Problem-solving abilities: For example, I once resolved a customer's issue by quickly identifying the root cause and providing a solution.

• Empathy and patience: I understand the importance of being patient ...read more
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Q6. Application post site customer care about yourself and mast be there with my skill icici skill level good skills.
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Q1. Where do you see yourself in 5 years?
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Q2. What are your salary expectations?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q5. How COVID has impacted you and your family?
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Q1. Why to join bpo or Wipro?
Ans. 
Joining a BPO like Wipro offers career growth, skill development, and the chance to work in a dynamic, customer-focused environment.
• Career Growth Opportunities: Wipro provides a clear career path with opportunities for advancement, such as moving from an executive role to a managerial position.

• Skill Development: Working in a BPO helps enhance communication, problem-solving, and customer service skills, which are valuab...read more
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Q1. Highlight about your schooling?
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Q2. Willing to work at night shifts?
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