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Firstsource Solutions

3.6

based on 5.1k Reviews

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Company Overview

Company Locations

Firstsource Solutions Senior CSA Reviews

Updated 31 Jul, 2025

Category Ratings

3.6

Skill Development

3.6

Work Satisfaction

3.5

Job Security

3.5

Work-Life Balance

3.4

Company Culture

3.3

Salary

2.9

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

88% employees reported

Rotational Shift

56% employees reported

Flexible timing

59% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

39 reviews

3.3

Rated by Men

57 reviews

View more detailed insights

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Top Mentions in Firstsource Solutions Senior CSA Reviews

100 reviews found

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Read Firstsource Solutions Senior CSA Reviews based on locations

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Senior CSA in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

updated on 25 Apr 2024

Likes

Nothing I like in the Firstsource Management is not good and not good cafertia. Deducated Breaks 30 mintues for 2 times you should not exceed the breaks and system is not good but you should login timely.

Dislikes

Management is not Good. Before training they will tell you will get very good incentives and when you will perform really time work. the incenticves will be deducated

Top trending discussions

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Daily Office Life

a news reporter

They make fun of me for repeating outfits at work🥹

There are 5 of us girls on the team. The other 4 s... read more

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Senior CSA Jobs at Firstsource Solutions

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Senior CSA

Bangalore / Bengaluru

1 - 8 Yrs

Not Disclosed

Senior CSA

Hyderabad / Secunderabad

1 - 8 Yrs

Not Disclosed

HQ - Mumbai, Maharashtra, India

BPO

10k-50k Employees (India)

Public

People also ask about Firstsource Solutions's Senior CSAs

Is Firstsource Solutions a good place to work for Senior CSAs?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 100 employee reviews, it's clear that most senior csas have an average experience working at Firstsource Solutions. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about career growth on AmbitionBox.

Does Firstsource Solutions pay their Senior CSAs well?

According to AmbitionBox reviews, Firstsource Solutions senior csas rate their salary and benefits at 3.3 out of 5, based on 100 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's senior csas salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for senior csas, click here .

How is the work culture at Firstsource Solutions for Senior CSAs?

Work culture at Firstsource Solutions for senior csas is rated 3.4 out of 5 by 100 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for senior csas, click here .

How is the job security at Firstsource Solutions for Senior CSAs?

Based on 100 reviews on AmbitionBox, Firstsource Solutions's senior csas rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for senior csas, click here .

Is work from home available to Senior CSAs at Firstsource Solutions?

According to 16 AmbitionBox reviews, Firstsource Solutions does not currently offer any work-from-home options to senior csas. All employees work from the office, reflecting a fully on-site work arrangement.

How do I get a job at Firstsource Solutions as a Senior CSA?

To get a job at Firstsource Solutions as a Senior CSA, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Firstsource Solutions interview questions and practice your responses to prepare thoroughly.

Firstsource Solutions Senior CSA Reviews by Locations

Firstsource Solutions Reviews by Designations

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AmbitionBox has 100 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. 56% of employ...