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Firstsource Solutions

3.6

based on 5k Reviews

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Company Overview

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Firstsource Solutions Senior CSA Hyderabad / Secunderabad Reviews

Updated 17 Jun, 2025

Category Ratings

3.6

Job Security

3.6

Skill Development

3.6

Work Satisfaction

3.5

Company Culture

3.5

Work-Life Balance

3.4

Salary

3.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

84% employees reported

Rotational Shift

50% employees reported

Flexible timing

83% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

6 reviews

3.5

Rated by Men

11 reviews

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17 reviews found

Sort By: Popular

Senior CSA in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

updated on 25 Apr 2024

Likes

Nothing I like in the Firstsource Management is not good and not good cafertia. Deducated Breaks 30 mintues for 2 times you should not exceed the breaks and system is not good but you should login timely.

Dislikes

Management is not Good. Before training they will tell you will get very good incentives and when you will perform really time work. the incenticves will be deducated

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Senior CSA in Hyderabad / Secunderabad

Full Time

Corporate Training Department

1.0

updated on 15 Jan 2025

Likes

It's ok to work only as a temporary job

Dislikes

No management support, I had a issue with my bank account and they did not help me. I had to leave my job because of that.

Senior CSA in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

updated on 27 Nov 2024

Likes

Salary and incentives

Dislikes

No cab and food

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior CSA in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

updated on 09 Jun 2024

Likes

worklife balance

Dislikes

no dislikes one of the best opportunity i have get in this company

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Senior CSA in Hyderabad / Secunderabad

Full Time

Cmt Department

5.0

updated on 12 Jul 2022

Likes

Good company culture

Dislikes

No comments to mention

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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HQ - Mumbai, Maharashtra, India

BPO

10k-50k Employees (India)

Public

People also ask about Firstsource Solutions, Hyderabad / Secunderabad Senior CSAs

Is Firstsource Solutions, Hyderabad / Secunderabad a good place to work for Senior CSAs?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 17 employee reviews, it's clear that most senior csas have an average experience working at Firstsource Solutions, Hyderabad / Secunderabad. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.1.

Does Firstsource Solutions, Hyderabad / Secunderabad pay their Senior CSAs well?

According to AmbitionBox reviews, Firstsource Solutions, Hyderabad / Secunderabad senior csas rate their salary and benefits at 3.4 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions, Hyderabad / Secunderabad's senior csas salaries here .

How is the work culture at Firstsource Solutions, Hyderabad / Secunderabad for Senior CSAs?

Work culture at Firstsource Solutions, Hyderabad / Secunderabad for senior csas is rated 3.5 out of 5 by 17 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Firstsource Solutions, Hyderabad / Secunderabad for Senior CSAs?

Based on 17 reviews on AmbitionBox, Firstsource Solutions, Hyderabad / Secunderabad's senior csas rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions, Hyderabad / Secunderabad.

Is work from home available to Senior CSAs at Firstsource Solutions, Hyderabad / Secunderabad?

According to 12 AmbitionBox reviews, Firstsource Solutions, Hyderabad / Secunderabad does not currently offer any work-from-home options to senior csas. All employees work from the office, reflecting a fully on-site work arrangement.

Firstsource Solutions Senior CSA Reviews by Locations

Firstsource Solutions Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. 50% of employe...