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Firstsource Solutions

3.6

based on 5k Reviews

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Firstsource Solutions Process Leader Hyderabad / Secunderabad Reviews

Updated 8 Apr, 2025

Category Ratings

3.2

Salary

2.7

Work Satisfaction

2.6

Work-Life Balance

2.2

Job Security

2.0

Company Culture

2.0

Skill Development

1.8

Promotions

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4 reviews found

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Process Leader in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

3.0

updated on 14 Feb 2025

Likes

Salary was competitive compared to the market.

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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HQ - Mumbai, Maharashtra, India

BPO

10k-50k Employees (India)

Public

People also ask about Firstsource Solutions, Hyderabad / Secunderabad Process Leaders

Is Firstsource Solutions, Hyderabad / Secunderabad a good place to work for Process Leaders?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 4 employee reviews, it's clear that most process leaders have a below average experience working at Firstsource Solutions, Hyderabad / Secunderabad. Salary & Benefits holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 1.8.

Does Firstsource Solutions, Hyderabad / Secunderabad pay their Process Leaders well?

According to AmbitionBox reviews, Firstsource Solutions, Hyderabad / Secunderabad process leaders rate their salary and benefits at 3.2 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions, Hyderabad / Secunderabad's process leaders salaries here .

How is the work culture at Firstsource Solutions, Hyderabad / Secunderabad for Process Leaders?

Work culture at Firstsource Solutions, Hyderabad / Secunderabad for process leaders is rated 2.0 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Firstsource Solutions, Hyderabad / Secunderabad for Process Leaders?

Based on 4 reviews on AmbitionBox, Firstsource Solutions, Hyderabad / Secunderabad's process leaders rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions, Hyderabad / Secunderabad.

Firstsource Solutions Process Leader Reviews by Locations

Firstsource Solutions Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you.