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Foundever Customer Support Interview Questions and Answers

Updated 20 Aug 2024

Foundever Customer Support Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Your work experience

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2w
a sales executive
Walked out of an interview today
I walked out of an interview today. This was my third interview with the company. Interviewer goes on to mention there's a fourth interview with the manager and I said nope. I stood up, and said "you've met me 3 times already and should know if you want to hire me at this point. I am not doing a 4th interview." She was shocked. I wish I took a picture of the look on her face. She kept saying, "but I really like you." And, "no one's ever done this before." Nope, don't care.
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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self intro some written test
  • Q2. Simply they about about previous experience

Customer Support Interview Questions Asked at Other Companies

Q1. What? Jobs Rules And How Customer Support
Q2. How does your customer support role involve helping people?
asked in Swiggy
Q3. How do you convince a customer to stay with our brand?
Q4. What software are you familiar with, such as Logisys or CargoWise ... read more
asked in NeoDove
Q5. What key insights have you gained about NeoDove?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introducing about self
  • Q2. About fast typeing
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self intro ,content writing
Round 2 - Technical 

(1 Question)

  • Q1. Customer relation,talent

Interview Preparation Tips

Interview preparation tips for other job seekers - communication must
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. Shared your job experience
  • Q3. Expected salary
  • Q4. Strength and weakness
  • Q5. Hobbies and share the process name
Round 2 - Assignment 

Versant very easily cleared

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice company and nice hr mrs Anjali

I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is e commerce?

Interview Preparation Tips

Interview preparation tips for other job seekers - I want telephonic interview

Foundever HR Interview Questions

45 questions and answers

Q. What are your reasons for wanting to work?
Q. Do you have any idea about the job position you're applying for?
Q. How do you approach problem-solving within your process, and what challenge ... read more

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Typing test and english grammar evaluation

Round 3 - One-on-one 

(1 Question)

  • Q1. 1-on-1 with the regarding Team Leader

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support interview:
  • Excel
  • Typing Speed
  • English Language
Interview preparation tips for other job seekers - It is nothing to worry about; they are very polite and friendly
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. About job and responsibilities

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Basic que like tell me about yourself and why u want to join teleperformance?

Interview Preparation Tips

Interview preparation tips for other job seekers - basic questions were asked like what is customer service?
what is empathy?
views on women empowerment?
what are the importance of customer service and why it is necessary?

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduce u r self
  • Q2. Intrested app in u r mobile
  • Ans. 

    I am interested in various apps on my mobile, including productivity, entertainment, and social media apps.

    • Productivity apps like Trello and Evernote help me stay organized and on top of my tasks.

    • Entertainment apps like Netflix and Spotify provide me with hours of entertainment on-the-go.

    • Social media apps like Instagram and Twitter allow me to stay connected with friends and family.

    • I also enjoy using fitness apps like ...

  • Answered by AI
  • Q3. Y u left the previous job nd describe about it
  • Q4. Y u want to join in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview is only for 3 mins they just ask to introduce u r self nd in every interview they ask the only topic is what is the favourite app u like u r mobile nd y

Foundever Interview FAQs

How many rounds are there in Foundever Customer Support interview?
Foundever interview process usually has 1 rounds. The most common rounds in the Foundever interview process are One-on-one Round.
How to prepare for Foundever Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are International Voice Process, customer support, international bpo, US Process and Communication Skills.

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Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more
Foundever Customer Support Salary
based on 16 salaries
₹1.8 L/yr - ₹4 L/yr
6% more than the average Customer Support Salary in India
View more details

Foundever Customer Support Reviews and Ratings

based on 5 reviews

2.3/5

Rating in categories

2.2

Skill development

2.1

Work-life balance

1.5

Salary

4.0

Job security

2.6

Company culture

1.5

Promotions

2.1

Work satisfaction

Explore 5 Reviews and Ratings
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