Teleperformance Team Lead Interview Questions and Answers

Topic - Education- 20 min ~ 10 member

Q1. Tell me about yourself
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Q1. Why you want to be a team leader?
Ans. 
I aspire to be a team leader to inspire others, drive collaboration, and foster a culture of growth and innovation within the team.
• I believe in empowering team members by providing them with the tools and support they need to succeed, as I did in my previous role where I mentored junior staff.

• I want to facilitate open communication and collaboration, similar to how I organized regular brainstorming sessions that led to...read more
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Q2. Will you be able to manage people and attrition?
Ans. 
Yes, I can effectively manage people and attrition through strong leadership and proactive engagement strategies.
• Foster open communication: Regular one-on-one meetings to understand team concerns and aspirations.

• Implement recognition programs: Acknowledge achievements to boost morale and retention, like 'Employee of the Month' awards.

• Provide growth opportunities: Encourage skill development through training programs, l...read more
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Q3. What are the SLA and KPI's of this process?
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Q1. Last experience
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Q2. Kpi and kra
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Q1. Why would you like to join this company?
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Q2. Why company offer you this role?
Ans. 
I bring a unique blend of leadership, experience, and vision that aligns with the company's goals and culture.
• Proven track record of leading successful projects, such as the recent software implementation that increased efficiency by 30%.

• Strong communication skills that foster collaboration and team cohesion, demonstrated by my role in mediating conflicts and enhancing team dynamics.

• Experience in mentoring and developi...read more
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Q1. About yourself for study personal and hobbies
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Q2. Last working experience details
Ans. 
I worked as a team leader at XYZ Company for 3 years.
• Managed a team of 10 employees

• Implemented new strategies to improve team productivity

• Successfully completed several projects within deadlines

• Conducted regular team meetings to discuss progress and address any issues

• Provided guidance and support to team members

• Received positive feedback from superiors for effective leadership skills
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Q1. About yourself personal ,family and study background
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Q2. My experience last companies duties and responsibility
Ans. 
I have extensive experience in my previous companies, handling various duties and responsibilities.
• Managed a team of 10 employees, delegating tasks and ensuring deadlines were met

• Developed and implemented strategies to improve team productivity and efficiency

• Conducted performance evaluations and provided feedback to team members

• Collaborated with other departments to streamline processes and improve cross-functional com...read more
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Q3. SAP tcodes ,tally ,execel questions
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Q1. Regarding shrinkage Attrition Team handling team management
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