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Teleperformance Interview Questions and Answers

Updated 6 Jul 2025
Popular Designations

610 Interview questions

A Telesales Associate was asked 1w ago
Q. Tell me something about the bank and the banking products it offers.
Ans. 

Banks offer various financial products like savings accounts, loans, credit cards, and investment services to meet customer needs.

  • Savings Accounts: Safe place for deposits with interest, e.g., a regular savings account.

  • Current Accounts: For daily transactions, often used by businesses.

  • Loans: Personal loans, home loans, and auto loans to finance purchases.

  • Credit Cards: Allow borrowing up to a limit for purchases, e...

View all Telesales Associate interview questions
A Telesales Associate was asked 1w ago
Q. What is a bank?
Ans. 

A bank is a financial institution that accepts deposits, provides loans, and offers various financial services to individuals and businesses.

  • Banks accept deposits from customers, providing a safe place to store money.

  • They offer various types of accounts, such as savings, checking, and fixed deposits.

  • Banks provide loans for personal, business, and mortgage purposes, helping customers finance their needs.

  • They facili...

View all Telesales Associate interview questions
A Senior Associate was asked 1w ago
Q. What is loan
Ans. 

A loan is a sum of money borrowed that is expected to be paid back with interest over time.

  • Loans can be secured (backed by collateral) or unsecured (no collateral required).

  • Common types of loans include personal loans, mortgages, and auto loans.

  • For example, a mortgage is a loan specifically for purchasing real estate.

  • Interest rates on loans can be fixed (remain the same) or variable (change over time).

  • Borrowers mu...

View all Senior Associate interview questions
A Senior Associate was asked 1w ago
Q. What is the meaning of overdraft?
Ans. 

An overdraft is a financial arrangement allowing an account holder to withdraw more money than is available in their account.

  • An overdraft occurs when a bank allows a customer to withdraw more than their account balance.

  • It can be a pre-arranged limit or an unarranged overdraft, leading to fees.

  • Example: If your account balance is $100 and you withdraw $150, you are in an overdraft of $50.

  • Overdrafts can help manage c...

View all Senior Associate interview questions

What people are saying about Teleperformance

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Joining delay
I recently gave my interview in teleperformance on 14th June 2025 and they selected me and provided me offer letter on same day and my joining was from 18th June 2025 and I waited till 17th June evening to receive update for my joining but didn't receive it and the next moment i contacted hr in teleperformance hyderabad for update he said it's postponed till 24th of June and then again it is postponed to 30th june and still i haven't receive any update for my joining.does this usually happens in teleperformance or is it any scam because hr department is very worst at teleperformance
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A Customer Service Associate was asked 1w ago
Q. How do you manage an angry customer?
Ans. 

Managing an angry customer requires empathy, active listening, and effective problem-solving to restore their trust and satisfaction.

  • Stay calm and composed; your demeanor can influence the customer's emotions.

  • Listen actively to the customer's concerns without interrupting; for example, nodding and using phrases like 'I understand.'

  • Empathize with their situation; say something like, 'I can see why you're upset.'

  • Apo...

View all Customer Service Associate interview questions
A Data Entry Operator was asked 1w ago
Q. What is the internet?
Ans. 

The internet is a global network connecting millions of private, public, academic, business, and government networks.

  • A vast network of interconnected computers and servers.

  • Facilitates communication through email, social media, and messaging apps.

  • Enables access to information via websites and search engines like Google.

  • Supports online services such as e-commerce, streaming, and cloud computing.

  • Utilizes protocols li...

View all Data Entry Operator interview questions
A Data Entry Operator was asked 1w ago
Q. What does Teleperformance company do?
Ans. 

Teleperformance is a global leader in customer experience management and business process outsourcing.

  • Founded in 1978, Teleperformance operates in over 80 countries.

  • They provide services like customer support, technical assistance, and sales.

  • Teleperformance serves various industries, including telecommunications, healthcare, and finance.

  • The company employs over 380,000 people worldwide.

  • They focus on digital transf...

View all Data Entry Operator interview questions
Are these interview questions helpful?
A Production Support Analyst was asked 2w ago
Q. What is the code for adding additional information to a table?
Ans. 

Adding information to a table typically involves using SQL INSERT statements.

  • Use the INSERT INTO statement to add new rows. Example: INSERT INTO table_name (column1, column2) VALUES (value1, value2);

  • You can insert multiple rows at once. Example: INSERT INTO table_name (column1, column2) VALUES (value1, value2), (value3, value4);

  • Ensure data types match the table schema to avoid errors.

  • Use transactions for batch ins...

View all Production Support Analyst interview questions
A Production Support Analyst was asked 2w ago
Q. How did you establish a connection between your information and the server?
Ans. 

I established a connection by configuring network settings, using appropriate protocols, and verifying server accessibility.

  • Configured network settings such as IP address and subnet mask to ensure proper communication.

  • Used protocols like TCP/IP to establish a reliable connection.

  • Verified server accessibility through ping tests to check connectivity.

  • Utilized tools like SSH or RDP for secure remote access to the ser...

View all Production Support Analyst interview questions
A Chat Support Executive was asked 2w ago
Q. What are your thoughts on the Odd-Even policy in Delhi?
Ans. 

The Odd Even Policy in Delhi aims to reduce traffic congestion and pollution by alternating vehicle usage based on license plate numbers.

  • Implemented during high pollution days to control vehicular emissions.

  • Odd-numbered vehicles are allowed on odd days, and even-numbered on even days.

  • Encourages the use of public transport, carpooling, and cycling.

  • Example: If today is the 1st of the month, only vehicles with odd-nu...

View all Chat Support Executive interview questions

Teleperformance Interview Experiences

2k interviews found

Interview Questionnaire 

2 Questions

  • Q1. How would you close a feedback?
  • Q2. What would you do if an agent doesn't agree with your feedback?
  • Ans. 

    I would listen to the agent's perspective and try to understand their point of view.

    • Engage in a respectful and open conversation with the agent

    • Ask the agent to provide specific examples or evidence to support their disagreement

    • Consider the agent's feedback and evaluate if any adjustments or clarifications are needed

    • Seek consensus and find common ground to address any concerns

    • If necessary, involve a mediator or supervis...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answer. Do not try to copy made up answers from web.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jun 2025, where I was asked the following questions.

  • Q1. What is data entry and why is it important?What
  • Ans. 

    Data entry involves inputting, updating, and maintaining data in digital formats, crucial for accurate information management.

    • Ensures data accuracy: Accurate data entry minimizes errors in databases.

    • Facilitates decision-making: Reliable data helps organizations make informed decisions.

    • Supports operational efficiency: Streamlined data entry processes enhance productivity.

    • Example: Entering patient information in a hospit...

  • Answered by AI
  • Q2. What skills are required for data entry, and how do you ensure accuracy and attention to detail?
  • Ans. 

    Data entry requires precision, speed, and organizational skills to ensure accurate data management.

    • Proficiency in typing: I can type at a speed of 70 words per minute with high accuracy.

    • Attention to detail: I double-check entries against source documents to minimize errors.

    • Familiarity with software: I am skilled in using Excel and database management systems for efficient data handling.

    • Time management: I prioritize tas...

  • Answered by AI
  • Q3. How do you maintain speed and efficiency while performing data entry tasks?
  • Ans. 

    I maintain speed and efficiency in data entry by using shortcuts, organizing data, and minimizing distractions.

    • Utilize keyboard shortcuts to reduce time spent on repetitive tasks, such as Ctrl+C and Ctrl+V for copy and paste.

    • Organize data in a structured format before entry, ensuring that all necessary information is readily accessible.

    • Minimize distractions by creating a focused work environment, such as using noise-ca...

  • Answered by AI
  • Q4. What software and tools have you used for data entry, and how proficient are you in using them?
  • Ans. 

    I have experience with various data entry software, including Excel, Google Sheets, and specialized databases, ensuring accuracy and efficiency.

    • Proficient in Microsoft Excel for data organization and analysis, using functions like VLOOKUP and pivot tables.

    • Experienced with Google Sheets for collaborative data entry and real-time updates.

    • Familiar with database management systems like Access for structured data entry and ...

  • Answered by AI
  • Q5. What challenges have you faced in data entry, and how do you troubleshoot errors or discrepancies?
  • Ans. 

    Data entry challenges include accuracy, time management, and software issues, which I address through systematic troubleshooting.

    • Accuracy: I once entered patient data incorrectly due to a typo; I double-check entries against source documents.

    • Time Management: During peak periods, I prioritize tasks by urgency and importance to meet deadlines.

    • Software Issues: I encountered a system crash while entering data; I regularly ...

  • Answered by AI
  • Q6. How do you ensure data security and confidentiality while performing data entry tasks, especially when working with sensitive or personal data?
  • Ans. 

    I prioritize data security by following strict protocols and using secure systems to protect sensitive information during data entry tasks.

    • Use strong passwords and change them regularly to prevent unauthorized access.

    • Implement encryption for sensitive data, ensuring that it is unreadable without the proper decryption key.

    • Limit access to sensitive data to only those who need it for their work, following the principle of...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tailor your resume and cover letter: Customize your application materials to match the job requirements and highlight your relevant skills and experience. 2. Network and make connections: Attend job fairs, industry events, and connect with people on LinkedIn to expand your professional network and learn about job opportunities. 3. Practice your interview skills: Prepare answers to common interview questions, practice your responses with a friend or family member, and be ready to showcase your skills and experience. 4. Stay organized and persistent: Keep track of the jobs you've applied for, follow up with employers, and don't get discouraged by rejections. 5. Develop new skills and stay up-to-date: Invest in online courses, certifications, or training programs to enhance your skills and stay current with industry trends. 6. Be proactive and flexible: Consider freelancing, internships, or part-time work to gain experience and build your portfolio. 7. Showcase your achievements: Quantify your accomplishments and highlight your achievements on your resume and in interviews.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. To effectively answer the interview question "Explain what was your work in your previous company and were there any targets; did you achieve them?", consider the following approach: Provide a concise over...
  • Q2. Want to work at Teleperformance because it is a great company with a lot of opportunity for growth. The company has a strong focus on customer service and I believe that I could be a valuable asset to the ...
  • Q3. Answer, share qualities and personal attributes and then relate them back to the role for which you're interviewing.Example: “I'm a natural problem solver. I find it rewarding to dig deep and uncover solut...
  • Q4. Your answer, you can clearly state your familiarity with specific responsibilities and even discuss the ways you have refined those processes in your previous experiences. Consider discussing your abilitie...
  • Q5. In your answer, you can clearly state your familiarity with specific responsibilities and even discuss the ways you have refined those processes in your previous experiences.
  • Q6. To answer, share qualities and personal attributes and then relate them back to the role for which you're interviewing.Example: “I'm a natural problem solver. I find it rewarding to dig deep and uncover so...
  • Q7. Your answer, you can clearly state your familiarity with specific responsibilities and even discuss the ways you have refined those processes in your previous experiences. Consider discussing your abilitie...
  • Q8. Answer, share qualities and personal attributes and then relate them back to the role for
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. "Can you explain the Django request-response lifecycle?" This is a common backend-related question and shows your understanding of how Django handles web requests.
  • Ans. 

    Django's request-response lifecycle involves processing a web request, routing it, and returning an appropriate response.

    • 1. Request Initiation: A user sends an HTTP request to the server.

    • 2. URL Routing: Django uses URLconf to match the request to a view function.

    • 3. View Processing: The view processes the request, interacts with models, and prepares a response.

    • 4. Template Rendering: If needed, the view renders a templat...

  • Answered by AI
  • Q2. "How do you handle authentication and authorization in Django?" This highlights your experience with user management, which is important in most Django projects.
  • Ans. 

    I implement authentication and authorization in Django using built-in features and custom solutions for user management.

    • Utilize Django's built-in User model for user authentication.

    • Implement authentication views using Django's auth views like LoginView and LogoutView.

    • Use Django's permissions framework to manage user access levels.

    • Create custom user models for specific requirements, e.g., extending User with additional ...

  • Answered by AI
  • Q3. "How do you implement REST APIs in Django?" Answer: We use Django REST Framework (DRF) to create RESTful APIs. It provides tools like serializers for converting data, viewsets for handling logic, and route...
  • Ans. 

    Django REST Framework simplifies the creation of RESTful APIs with serializers, viewsets, and routers for efficient development.

    • Use Django REST Framework (DRF) to build APIs quickly and efficiently.

    • Serializers convert complex data types like querysets into JSON format. Example: `class UserSerializer(serializers.ModelSerializer)`.

    • Viewsets combine logic for handling requests. Example: `class UserViewSet(viewsets.ModelVie...

  • Answered by AI
  • Q4. "What is the difference between a Python list and a tuple?" Answer: Lists are mutable, meaning we can change, add, or remove elements. Tuples are immutable, so their values can't be changed after creation....
  • Ans. 

    Lists are mutable collections, while tuples are immutable, offering different use cases in Python programming.

    • Lists can be modified: Example - list.append(4) adds an element.

    • Tuples cannot be modified: Example - tuple[0] = 1 raises an error.

    • Lists use more memory due to their dynamic nature.

    • Tuples are faster for iteration and access due to their immutability.

    • Lists are defined with square brackets: my_list = [1, 2, 3].

    • Tup...

  • Answered by AI
  • Q5. "How do you handle form validation in Django?" Answer: Django provides built-in form classes like forms.Form and forms.ModelForm which have automatic validation. We can also write custom validation using c...
  • Ans. 

    Django simplifies form validation with built-in classes and custom methods for robust data handling.

    • Use forms.Form for basic forms and forms.ModelForm for model-based forms.

    • Automatic validation occurs when calling form.is_valid().

    • Custom validation can be added in the clean() method for overall form validation.

    • Field-specific validation can be implemented using clean_<fieldname>() methods.

    • Example: In a ModelForm, y...

  • Answered by AI
  • Q6. "How do you optimize database queries in Django?" Answer: We use techniques like select_related, prefetch_related, indexing, and query profiling tools like Django Debug Toolbar to reduce the number of quer...
  • Ans. 

    Optimize Django database queries using techniques like select_related, prefetch_related, and indexing for better performance.

    • Use select_related for foreign key relationships to reduce the number of queries. Example: `queryset = Book.objects.select_related('author')`.

    • Utilize prefetch_related for many-to-many relationships to fetch related objects efficiently. Example: `queryset = Author.objects.prefetch_related('books')...

  • Answered by AI
  • Q7. "Can you explain the use of middleware in Django?" Answer: Middleware is used to process requests and responses globally. We can use it for tasks like authentication, logging, or modifying requests/respons...
  • Ans. 

    Middleware in Django processes requests/responses globally, enabling tasks like authentication and logging.

    • Middleware is a framework of hooks into Django's request/response processing.

    • It can be used for cross-site request forgery protection, session management, and user authentication.

    • Example: A middleware can log every request made to the server for monitoring purposes.

    • Middleware can modify the request or response obj...

  • Answered by AI
  • Q8. How do you optimize database queries in Django? Answer: By using select_related, prefetch_related, indexing the necessary fields, and analyzing queries using tools like Django Debug Toolbar.
  • Ans. 

    Optimize Django database queries using techniques like select_related, prefetch_related, and indexing for better performance.

    • Use select_related for foreign key relationships to reduce the number of queries. Example: queryset = Book.objects.select_related('author').all()

    • Utilize prefetch_related for many-to-many relationships to optimize data retrieval. Example: queryset = Author.objects.prefetch_related('books').all()

    • In...

  • Answered by AI
  • Q9. Can you explain the use of middleware in Django? Answer: Middleware is a way to process requests/responses globally. It's useful for tasks like authentication, session handling, logging, etc.
  • Ans. 

    Middleware in Django processes requests and responses globally, enabling functionalities like authentication and logging.

    • Middleware is a framework of hooks into Django's request/response processing.

    • It can modify the request before it reaches the view or the response before it is sent to the client.

    • Common use cases include user authentication, session management, and cross-site request forgery protection.

    • For example, 'd...

  • Answered by AI
  • Q10. How do you optimize database queries in Django? Answer: By using select_related, prefetch_related, indexing the necessary fields, and analyzing queries using tools like Django Debug Toolbar.
  • Ans. 

    Optimize Django database queries using techniques like select_related, prefetch_related, and indexing for better performance.

    • Use select_related for foreign key relationships to reduce the number of queries. Example: `queryset = Book.objects.select_related('author')`.

    • Utilize prefetch_related for many-to-many relationships to optimize query performance. Example: `queryset = Author.objects.prefetch_related('books')`.

    • Index...

  • Answered by AI
  • Q11. Can you explain the use of middleware in Django? Answer: Middleware is a way to process requests/responses globally. It's useful for tasks like authentication, session handling, logging, etc.
  • Ans. 

    Middleware in Django processes requests and responses globally, enabling functionalities like authentication and logging.

    • Middleware is a framework of hooks into Django's request/response processing.

    • It can modify the request before it reaches the view or the response before it is sent to the client.

    • Common use cases include user authentication, session management, and cross-site request forgery protection.

    • Example: A midd...

  • Answered by AI
  • Q12. Can you explain the use of middleware in Django? Answer: Middleware is a way to process requests/responses globally. It's useful for tasks like authentication, session handling, logging, etc.
  • Ans. 

    Middleware in Django processes requests and responses globally, enabling functionalities like authentication and logging.

    • Middleware is a framework of hooks into Django's request/response processing.

    • It can modify the request before it reaches the view or the response before it is sent to the client.

    • Common use cases include user authentication, session management, and cross-site request forgery protection.

    • Example: 'djang...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - "Be confident in your skills, keep learning continuously, and prepare well for interviews by practicing common technical questions. Customize your resume for each role, highlight your projects, and don't hesitate to showcase freelance or personal work—it really counts!"

Process Engineer Interview Questions & Answers

user image Chandru sharp

posted on 10 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Process planning refers to the methodical approach of determining the best possible way to manufacture a product or deliver a service by considering various aspects such as resources, timelines, and methodologies involved in production or execution.

Round 2 - One-on-one 

(5 Questions)

  • Q1. Explain about previous process
  • Ans. 

    Implemented a new chemical process to increase efficiency and reduce waste.

    • Researched and analyzed current process to identify areas for improvement

    • Designed and tested new process using simulation software

    • Collaborated with production team to implement changes and monitor results

    • Achieved 20% increase in production output and 15% reduction in waste

    • Continuously monitored and optimized process for further improvements

  • Answered by AI
  • Q2. Explain about my work experience
  • Q3. Explain about my work standard
  • Q4. Explain about my managing method
  • Ans. 

    I utilize a combination of project management tools and communication strategies to effectively manage my team and projects.

    • I prioritize tasks based on deadlines and importance

    • I regularly communicate with team members to ensure everyone is on the same page

    • I use project management software such as Trello or Asana to track progress and assign tasks

    • I adapt my management style to fit the needs and preferences of individual...

  • Answered by AI
  • Q5. Explain about my working style
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. When is my interview time?
  • Q2. What documents should I prepare to bring with me?
  • Q3. What would be good for the company?
  • Ans. 

    Good communication, problem-solving skills, technical expertise, and dedication to safety would be beneficial for the company.

    • Strong technical expertise to effectively maintain electrical systems

    • Excellent problem-solving skills to troubleshoot and resolve issues efficiently

    • Good communication skills to collaborate with team members and provide updates on maintenance tasks

    • Dedication to safety protocols to ensure a safe w...

  • Answered by AI
  • Q4. Will the company be with me forever?
  • Q5. Will the company be with me in my ups and downs?

Interview Preparation Tips

Interview preparation tips for other job seekers - I have to your ITI with electrician rate and I done 1year computer diploma with DOAP course
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

The group discussion is the we work with team and the team (Group). The discussion is the company group had the meeting an they think what they do on next and etc....

Round 2 - One-on-one 

(5 Questions)

  • Q1. What is the meaning of Teleperformance?
  • Ans. 

    Teleperformance is a global outsourcing company specializing in customer experience management.

    • Global outsourcing company

    • Specializes in customer experience management

    • Provides services such as customer support, technical support, sales, etc.

  • Answered by AI
  • Q2. What motivated you to select this job?
  • Ans. 

    Passion for problem-solving and interest in software development drove me to choose this job.

    • Passion for problem-solving

    • Interest in software development

    • Opportunity to learn and grow in the field

  • Answered by AI
  • Q3. Are you interested to do work
  • Ans. 

    Yes, I am very interested in doing work as a Junior Software Programmer.

    • I am passionate about coding and problem-solving

    • I enjoy learning new technologies and improving my skills

    • I have completed relevant courses or certifications in software development

  • Answered by AI
  • Q4. Did you work Before in Teleperformance
  • Ans. 

    No, I have not worked at Teleperformance before.

    • I have not worked at Teleperformance in the past.

    • My previous work experience does not include Teleperformance.

    • I am a new candidate for this position and have not worked at Teleperformance.

  • Answered by AI
  • Q5. Are you Happy with thus job
  • Ans. 

    Yes, I am happy with this job because I enjoy coding and problem-solving.

    • I enjoy coding and problem-solving

    • I appreciate the opportunities for growth and learning in this role

    • I have a positive relationship with my team and enjoy collaborating on projects

  • Answered by AI
Round 3 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - I am Freshers in the company but i want to do work work in teleperformance company its was good job for the freshers
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Darecte select online test
  • Q2. Online test and joining fast
  • Q3. Have already experience in teleperformance
  • Q4. Can you give me online test
  • Q5. An joining fast only

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a good company for all employees
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Can you describe your experience and provide details about your job role?
  • Ans. 

    I have over 5 years of experience in operations management, overseeing daily activities, optimizing processes, and ensuring efficiency.

    • Managed a team of 20+ employees to ensure smooth operations

    • Implemented new strategies to improve productivity and reduce costs

    • Collaborated with cross-functional teams to streamline processes and achieve operational goals

  • Answered by AI
  • Q2. What is your desired location for work, and what is your availability?
  • Ans. 

    I am open to working in any location and am available to start immediately.

    • Open to working in any location

    • Available to start immediately

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Education gaps and study gaps. Education history and work experience history
  • Q2. Work history and education history

Interview Preparation Tips

Interview preparation tips for other job seekers - Be precise and straightforward. Avoid sharing unnecessary information that could be used against you.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What motivates you to want to join this company?
  • Ans. 

    I am motivated to join this company because of its reputation for excellent customer service and opportunities for growth.

    • Reputation for excellent customer service

    • Opportunities for growth and advancement

    • Desire to be part of a successful and reputable company

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Can you provide details about your family background?
  • Ans. 

    I come from a close-knit family with a background in business and education.

    • Family consists of parents, siblings, and extended relatives

    • Parents are entrepreneurs running a successful business

    • Siblings are pursuing higher education in different fields

    • Close relationship with grandparents and cousins

    • Family gatherings and celebrations are important traditions

  • Answered by AI
  • Q2. What does the written English communication test entail?
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About for condidate
  • Q2. What is costumer service support?
  • Ans. 

    Customer service support is assistance provided to customers before, during, and after a purchase.

    • Customer service support involves addressing customer inquiries, resolving issues, and providing guidance.

    • It can be provided through various channels such as phone, email, chat, or in-person.

    • Examples include helping a customer track their order, troubleshooting technical issues, or processing returns and refunds.

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is Bpo? And about for condidate details .
  • Q2. About her current city.
  • Q3. Why do you want to work in bpo?

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and International Voice Process.
What are the top questions asked in Teleperformance interview?

Some of the top questions asked at the Teleperformance interview -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. Q.9 what do you know about BPO or teleperforman...read more
  3. Introduction Explain something in English What is customer care or customer s...read more
What are the most common questions asked in Teleperformance HR round?

The most common HR questions asked in Teleperformance interview are -

  1. What are your salary expectatio...read more
  2. What is your family backgrou...read more
  3. Why should we hire y...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4/5

based on 1.8k interview experiences

Difficulty level

Easy 34%
Moderate 60%
Hard 6%

Duration

Less than 2 weeks 87%
2-4 weeks 8%
4-6 weeks 2%
6-8 weeks 1%
More than 8 weeks 2%
View more

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Teleperformance Reviews and Ratings

based on 32.7k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.5

Promotions

3.7

Work satisfaction

Explore 32.7k Reviews and Ratings
International Voice Process - Customer Support

Gurgaon / Gurugram

0-2 Yrs

₹ 2.8-3.3 LPA

Domestic Voice Process WAHA @Indore

Indore

1-4 Yrs

₹ 2.3-2.8 LPA

Team Leader- Operations

Mumbai

1-5 Yrs

₹ 4.4-6.3 LPA

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