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TCS

3.6

based on 98k Reviews

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TCS Service Delivery Manager Reviews

Updated 17 Jun, 2025

Category Ratings

4.3

Job Security

3.6

Skill Development

3.4

Work-Life Balance

3.1

Company Culture

3.0

Work Satisfaction

2.4

Salary

2.3

Promotions

What employees say about TCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

92% employees reported

Monday to Friday

91% employees reported

Flexible timing

69% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

18 reviews

3.2

Rated by Men

89 reviews

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110 reviews found

Sort By: Popular

Service Delivery Manager in Kolkata

Full Time

Technology / IT Department

5.0

updated on 15 Jul 2024

Likes

Except Salary everything is good

Dislikes

Pay

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Service Delivery Manager in Gurgaon / Gurugram

Full Time

IT Security Department

3.0

updated on 25 Jan 2024

Likes

There's job security and multiple platforms to enhance your learning.

Dislikes

Promotions and appraisals are not good, neither transparent for higher bands

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about TCS

View All

a senior associate

Tata's lost its touch? TCS ain't what it used to be :-(

Tata is not the same after Sir Ratan Tata! TCS used to really look after its employees, even when th... read more

Got a question about TCS?Ask anonymously on communities.

Read TCS Service Delivery Manager Reviews based on locations

Service Delivery Manager in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

updated on 01 Apr 2024

Likes

Best in class medical benefits Job security Learning & Career opportunities

Dislikes

Below average hikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Service Delivery Manager in Bangalore / Bengaluru

Full Time

Service Delivery Department

2.0

updated on 14 Oct 2023

Likes

Job security, flexible hours, Policy

Dislikes

Salary, promotion, leaves, growth, stagnant

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about TCS.

Service Delivery Manager in Pune

Full Time

Finance Department

3.0

updated on 26 Jul 2023

Likes

Job Security works well sometimes. Salary Wise I was well paid so no complaints there.

Dislikes

Several things but most importantly RMG concept and Role based hierarchy making down reporting.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Service Delivery Manager in Mumbai

Full Time

Service Delivery Department

1.0

updated on 09 Aug 2023

Likes

Join if you want to retire and you didn't have any more aspirations in life from a career point of view

Dislikes

Poor compensation. No Rewards and Recognition

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Service Delivery Manager in Kolkata

Full Time

Operations Support Department

4.0

updated on 12 Sep 2023

Likes

Work module and Flexibility

Dislikes

Salary and promotion structure

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Service Delivery Manager in Bangalore / Bengaluru

Full Time

Technology / IT Department

5.0

updated on 05 Sep 2023

Likes

Good one

Dislikes

Slow growth so need to wait long time to see promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Service Delivery Manager in Chennai

Full Time

Banking Operations Department

5.0

updated on 21 Jun 2023

Likes

Good except salary hike

Dislikes

Salary Hike is biggest demerit

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Service Delivery Manager in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

5.0

updated on 03 Jul 2023

Likes

It's job security

Dislikes

Growth is slow

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Service Delivery Manager in Mumbai

Full Time

Software Development Department

5.0

updated on 30 Apr 2023

Likes

Work Culture, Job Security

Dislikes

Increment is very low

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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HQ - Mumbai, Maharashtra, India

IT Services & Consulting

1 Lakh+ Employees (India)

People also ask about TCS's Service Delivery Managers

Is TCS a good place to work for Service Delivery Managers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 110 employee reviews, it's clear that most service delivery managers have an average experience working at TCS. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about job security and career growth on AmbitionBox.

Does TCS pay their Service Delivery Managers well?

According to AmbitionBox reviews, TCS service delivery managers rate their salary and benefits at 2.4 out of 5, based on 110 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about TCS's service delivery managers salaries here and to read reviews specifically about salary and benefits at TCS for service delivery managers, click here .

How is the work culture at TCS for Service Delivery Managers?

Work culture at TCS for service delivery managers is rated 3.1 out of 5 by 110 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at TCS for service delivery managers, click here .

How is the job security at TCS for Service Delivery Managers?

Based on 110 reviews on AmbitionBox, TCS's service delivery managers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at TCS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at TCS for service delivery managers, click here .

Is work from home available to Service Delivery Managers at TCS?

According to 24 AmbitionBox reviews, TCS does not currently offer any work-from-home options to service delivery managers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 110 TCS reviews submitted by TCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TCS is the right company for you. 91% of employees reported the working days at TCS as Monday to Frid...