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Accenture

3.7

based on 64.7k Reviews

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Accenture Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 3 Jul, 2025

Category Ratings

4.3

Job Security

4.0

Salary

3.8

Company Culture

3.7

Skill Development

3.4

Promotions

3.3

Work-Life Balance

3.3

Work Satisfaction

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

77% employees reported

Flexible timing

80% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

13 reviews

3.5

Rated by Men

9 reviews

View more detailed insights

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Top Mentions in Accenture Customer Service Associate Hyderabad / Secunderabad Reviews

22 reviews found

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Accenture Customer Service Associate Interview Questions

A Customer Service Associate was asked 8mo agoQ. Let's role-play a scenario: I'm a customer calling with complaints about a recen...read more

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A Customer Service Associate was asked Q. What is Customer Service?

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Get interview-ready with top interview questions & answers

A Customer Service Associate was asked Q. How do you handle difficult customers?

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A Customer Service Associate was asked Q. Is it important to conduct criminal record checks on new hires?

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A Customer Service Associate was asked Q. What do you know about content management?

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Read Accenture Reviews based on similar designations

You are reading trusted reviews. Keep reading to find out more about Accenture.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

updated on 06 Jun 2023

Likes

They provide food, cab door pick up & door drop.

Dislikes

No work life balance. No job satisfaction. No job security. No increments. No incentives. Full pressure. Long working hours. Politics.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Operations Support Department

4.0

updated on 09 Apr 2022

Likes

Job security is not much good if not performed well will be asked to leave

Dislikes

10 hour of work WHOLE day will be gone

Work Details

Going good at times feel like heavy work load

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Content Moderation Department

5.0

updated on 10 Jun 2022

Likes

While working in Accenture I have learnt many new things. I have good staff over there to work with me and supportive management system.

Dislikes

To be honest, i don't have any word to say on this. I feel lucky that I have spend more than 2 years in this company.

Work Details

I was working as customer service associate. My work is to review content display in dashboard and then make decisions and then submit it.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Voice / Blended Department

5.0

updated on 25 Oct 2018

Likes

Work environment is good and you would given opportunities as aspire sme Trainer and QA. I never had any issue working with Accenture.

Dislikes

Everything is good except 10hours working.

Work Details

I was an associate and then promoted as senior associate and then as subject matter expert.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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#12 Top Rated Mega Company - 2024

#4 Top Rated Company for Women - 2024

#2 Top Rated IT/ITES Company - 2024

HQ - Dublin, Ireland

IT Services & Consulting

1 Lakh+ Employees (India)

Public

Analytics & KPO

Software Product

Management Consulting

People also ask about Accenture, Hyderabad / Secunderabad Customer Service Associates

Is Accenture, Hyderabad / Secunderabad a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 22 employee reviews, it's clear that most customer service associates have a positive experience working at Accenture, Hyderabad / Secunderabad. Job Security holds the highest rating at 4.3, while work-life balance is rated the lowest amongst all factors at 3.3. Read reviews about job security and work-life balance on AmbitionBox.

Does Accenture, Hyderabad / Secunderabad pay their Customer Service Associates well?

According to AmbitionBox reviews, Accenture, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 4.0 out of 5, based on 22 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Accenture, Hyderabad / Secunderabad is generally seen as a place that values and rewards its workforce fairly. You can know more about Accenture, Hyderabad / Secunderabad's customer service associates salaries here

How is the work culture at Accenture, Hyderabad / Secunderabad for Customer Service Associates?

Work culture at Accenture, Hyderabad / Secunderabad for customer service associates is rated 3.8 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Accenture, Hyderabad / Secunderabad for Customer Service Associates?

Based on 22 reviews on AmbitionBox, Accenture, Hyderabad / Secunderabad's customer service associates rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Accenture, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Accenture, Hyderabad / Secunderabad for customer service associates, click here .

Accenture Customer Service Associate Reviews by Locations

Accenture Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 77% of employees reported the working days at Acce...