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3.6

based on 32.2k Reviews

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HCLTech Customer Support Executive Reviews

based on 23 reviews
Updated 19 Jun, 2024

Overall Rating

3.0
How AmbitionBox ratings work?

Category Ratings

4.7

Job Security

4.5

Company culture

4.4

Skill development

4.3

Work-Life balance

3.2

Work Satisfaction

2.5

Salary & Benefits

2.4

Promotions/Appraisal

23 reviews found

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Customer Support Executive Jobs at HCLTech

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People also ask about HCLTech's Customer Support Executives

Is HCLTech a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 23 employee reviews, it's clear that most customer support executives have an average experience working at HCLTech. Job Security holds the highest rating at 4.7, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech pay their Customer Support Executives well?
According to AmbitionBox reviews, HCLTech customer support executives rate their salary and benefits at 2.5 out of 5, based on 23 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's customer support executives salaries here and to read reviews specifically about salary and benefits at HCLTech for customer support executives, click here.
How is the work culture at HCLTech for Customer Support Executives?
Work culture at HCLTech for customer support executives is rated 4.5 out of 5 by 23 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HCLTech. To read reviews specifically about work culture at HCLTech for customer support executives, click here.
How is the job security at HCLTech for Customer Support Executives?
Based on 23 reviews on AmbitionBox, HCLTech's customer support executives rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech for customer support executives, click here.
How do I get a job at HCLTech as a Customer Support Executive?
To get a job at HCLTech as a Customer Support Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HCLTech interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings for HCLTech Customer Support Executive

based on 21 verified reviews

2.2Rated by 10 Women

Rated 4.8 for Job Security and 4.6 for Company Culture

women

4.1Rated by 11 Men

Rated 4.5 for Job Security and 4.4 for Company Culture

men

Working Days for HCLTech Customer Support Executive

based on 23 reviews
Monday to Friday
49%
Rotational Shift
17%
Monday to Saturday
17%
Alternate Saturday off
17%

Work Timings for HCLTech Customer Support Executive

based on 23 reviews
Flexible timing
Strict (7pm - 5am)
Strict (8pm - 5am)
72%
7%
7%
14% employees reported other strict timings

Shift Timings for HCLTech Customer Support Executive

based on 23 reviews
Night shift
Day shift
75%
25%

Business Travel for HCLTech Customer Support Executive

based on 23 reviews
No travel
71%
Within city
29%
HCLTech Customer Support Executive Salary
based on 63 salaries

Average annual salary

2.7 Lakhs
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Customer Support Executive Salary in India
View more details
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