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HCLTech

3.5

based on 40.1k Reviews

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HCLTech Customer Support Executive Reviews

Updated 16 Jun, 2025

Category Ratings

4.2

Company Culture

4.2

Job Security

4.0

Skill Development

3.9

Work-Life Balance

3.1

Work Satisfaction

2.5

Salary

2.2

Promotions

What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

46% employees reported

Flexible timing

71% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

11 reviews

3.5

Rated by Men

12 reviews

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Top Mentions in HCLTech Customer Support Executive Reviews

24 reviews found

Sort By: Popular

Customer Support Executive in Chennai

Full Time

·

Customer Success Department

1.0

updated on 06 Apr 2024

Likes

Like like like like

Dislikes

Fislike dislike dislike dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about HCLTech

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unlimitedghee

9h

currently not working

Is anyone getting hired here?

Is there any hiring going on here or not

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Customer Support Executive in Ambattur

Full Time

·

Banking Operations Department

5.0

updated on 14 Jul 2022

Likes

Work atmosphere and the friendly people.

Dislikes

Pressure in the work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

4.0

updated on 19 Jun 2024

Likes

Nil.. everything was good

Dislikes

Everything was good here

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read HCLTech Customer Support Executive Reviews based on locations

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Customer Support Executive

E-commerce Department

3.0

updated on 09 Dec 2019

Likes

Work without stress

Dislikes

Less chance for financial as well as career Enhancement

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Ambattur

Office depot Department

4.0

updated on 25 May 2019

Likes

Over all every thing is good but no growth and salary is less

Dislikes

No hike no growth

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive

Bpo Department

5.0

updated on 29 Aug 2019

Likes

I liked the friendly environment of ICL Supportive nature of seniors and managers

Dislikes

I hate the shift timings

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Support Executive in Chennai

Bpo Department

2.0

updated on 16 Mar 2018

Likes

Leave policy is fine. good atmosphere in and around the company.

Dislikes

9+1 hours of work, where you could hardly get time to speak with colleagues or at least have some water peacefully. Worst process, run by worst management. Training and the trainers are the worst of all. Consider you as money earning machines on the work floor and are ready to accept any kind of demands from U.S clients. Team leaderwill be after you for each and every second and keeps on asking you for numbers. People come and go out of the process so quickly that you hardly remember your colleagues(you would come across 100's of them every month! ) Horrible night shifts, where timings keep on changing on weekly basis and literally you find it impossible to balance your life with the job timings you do. You can see you health getting spoiled day by day. Low salary. No free food or cab you have to pay for both food and cab which are the pathetic services(tasteless food at high price, untimely cab services with arrogant drivers )...Read More

Work Details

Voice process, working parallely with with U. S health insurance providers.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Chennai

Email support executive Department

5.0

updated on 05 Jan 2020

Likes

Everything

Dislikes

Appraisal

Work Details

Good beginning for freshers

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Chennai

Email executive. Department

2.0

updated on 06 Dec 2018

Likes

The only good thing inn The company is the basic pay. There won't be any promotions or any hike in your salary no matter how hard you work. There won't be any respect for the hard work given by the employee unless you are in good termes with the higher officials. This is only about the bpo not the it.

Dislikes

There won't be any growth for the employee.we cannot learn anything new in the company.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Chennai

Chennai, tamilnadu Department

3.0

updated on 05 Oct 2018

Likes

The worst Company management

Dislikes

No growth

Work Details

Boring

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Lucknow

BPO Department

3.0

updated on 25 Aug 2018

Likes

Nothing

Dislikes

Many things i do not ant to name them

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Chennai

Support executive Department

4.0

updated on 24 Mar 2018

Likes

Oppurtunities at work are such lrarning is vast.Good teamwork with colleagues and my colleagues were a great support and we work in collaboratiom.

Dislikes

Compensation was not to the expectations and growth is also slow and work pressure is high.No transport facility from the organisation which makes different for late schedules.

Work Details

Quite chllenging as I have to do lead generation and achieve my targets. Pitching for my company as a support executive was tiring and job was repetitive.On my 15 month experience the same job will be on cycle and career growth is less.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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HQ - Noida, Uttar Pradesh

IT Services & Consulting

1 Lakh+ Employees (India)

Education & Training

Hardware & Networking

Emerging Technologies

Software Product

People also ask about HCLTech's Customer Support Executives

Is HCLTech a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 24 employee reviews, it's clear that most customer support executives have an average experience working at HCLTech. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.2.

Does HCLTech pay their Customer Support Executives well?

According to AmbitionBox reviews, HCLTech customer support executives rate their salary and benefits at 2.5 out of 5, based on 24 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's customer support executives salaries here .

How is the work culture at HCLTech for Customer Support Executives?

Work culture at HCLTech for customer support executives is rated 4.2 out of 5 by 24 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HCLTech.

How is the job security at HCLTech for Customer Support Executives?

Based on 24 reviews on AmbitionBox, HCLTech's customer support executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

HCLTech Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 24 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 46% of employees reported the working days at HCLTech as...

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HCLTech Customer Support Executive Reviews

HCLTech Customer Support Executive Salary

based on 94 salaries

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₹1.5 L/yr - ₹4 L/yr

9% less than the average Customer Support Executive Salary in India

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HCLTech Office Photos

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