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Tech Mahindra

3.5

based on 38k Reviews

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Tech Mahindra Senior Technical Support Engineer Reviews

Updated 24 Mar, 2025

Category Ratings

3.1

Job Security

2.7

Work-Life Balance

2.7

Skill Development

2.6

Work Satisfaction

2.5

Company Culture

2.5

Salary

2.5

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

54% employees reported

Flexible timing

37% employees reported

No travel

74% employees reported

View more detailed insights

Gender based rating

2.6

Rated by Women

5 reviews

2.8

Rated by Men

35 reviews

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Top Mentions in Tech Mahindra Senior Technical Support Engineer Reviews

40 reviews found

Sort By: Popular

Senior Technical Support Engineer in Hyderabad / Secunderabad

BPS Department

1.0

updated on 28 Aug 2019

Likes

Seriously nothing much. The Performance Incentive is not appropriate.

Dislikes

Salary and Appraisal. After working 2 Years I got 24000 as the appraisal. Which means 24000/2 = 12000 which means 1000 rupees exact. This is not the full amount again. When received by performance incentive it becomes 700 or 800. Seriously their is no growth.

Work Details

The ideal service desk is just a catch and dispatch of the tickets to the concerned teams. But Tech Mahindra is gaining lot of money by Service Desk but eventually associates will do more than service desk tasks.

Work timings: Flexible Timings

Senior Technical Support Engineer in Noida

Full Time

Voice / Blended Department

1.0

updated on 27 Feb 2025

Likes

Nothing At All... The environment is very toxic

Dislikes

Work Life Balance, Toxicity, job Security, work Satisfactions, Work Culture, skill Development

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

What people are saying about Tech Mahindra

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Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

1.0

updated on 29 Oct 2024

Likes

N-a

Dislikes

My time at it was riddled with frustrations. The management style was consistently top-down, with little room for employee input or suggestions. Decisions were made in silos, often without considering the impact on teams or individual contributors. This lack of transparency and communication created a climate of mistrust and uncertainty. The company culture was equally disheartening. There was a palpable lack of work-life balance, with unrealistic expectations and a pervasive sense of being constantly "on call." The emphasis seemed to be on quantity over quality, leading to a decline in both productivity and morale. Additionally, there was a noticeable lack of diversity and inclusion initiatives, creating a homogenous and unwelcoming environment. Overall, my experience was a negative one. The toxic management style and unsupportive culture left me feeling undervalued and drained. I would not recommend this company to anyone seeking a fulfilling and rewarding work environment....Read More

Senior Technical Support Engineer in Pune

Full Time

IT Support Department

1.0

updated on 12 Aug 2024

Likes

Project will not allow you to do your personal thing it is over all worst management I came across really bad management don't have job security my 2-3 colleague terminated because of they against of there rules and so called project.

Dislikes

Management, weekly shift change , rotational shifts, working hours,bad projects client don't care about associate and tech Mahindra management too they only care about process in any circumstances,No leaves approval,only 100/- night shift Allowance provided by company for whole night work.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

4.0

updated on 24 Mar 2025

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Tech Mahindra Senior Technical Support Engineer Reviews based on locations

Senior Technical Support Engineer in Noida

Full Time

Customer Success Department

5.0

updated on 28 Jan 2025

Likes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

4.0

updated on 22 Jan 2025

Likes

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

updated on 28 Nov 2024

Likes

All good now

Dislikes

Nothing as of now

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

updated on 12 Oct 2024

Likes

Excellent management On time salary Work life balance is super Incentives are credited on time Appreciation for work

Dislikes

Nothing

Senior Technical Support Engineer in Pune

Full Time

IT Support Department

1.0

updated on 12 Oct 2024

Likes

Not good especially lowes project

Dislikes

Not good work pressure

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Technical Support Engineer in Chennai

Full Time

Operations Support Department

5.0

updated on 04 Oct 2024

Likes

No politics overthere any one can grow, the only thing they need is your skills

Dislikes

No hybrid

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Support Department

1.0

updated on 16 Sep 2024

Likes

no likes

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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HQ - Pune, Maharashtra, India

IT Services & Consulting

1 Lakh+ Employees (India)

Public

Analytics & KPO

Engineering & Construction

People also ask about Tech Mahindra's Senior Technical Support Engineers

Is Tech Mahindra a good place to work for Senior Technical Support Engineers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 40 employee reviews, it's clear that most senior technical support engineers have a below average experience working at Tech Mahindra. Job Security holds the highest rating at 3.1, while company culture is rated the lowest amongst all factors at 2.5. Read reviews about job security and on AmbitionBox.

Does Tech Mahindra pay their Senior Technical Support Engineers well?

According to AmbitionBox reviews, Tech Mahindra senior technical support engineers rate their salary and benefits at 2.5 out of 5, based on 40 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's senior technical support engineers salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for senior technical support engineers, click here .

How is the work culture at Tech Mahindra for Senior Technical Support Engineers?

Work culture at Tech Mahindra for senior technical support engineers is rated 2.5 out of 5 by 40 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Tech Mahindra for Senior Technical Support Engineers?

Based on 40 reviews on AmbitionBox, Tech Mahindra's senior technical support engineers rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for senior technical support engineers, click here .

Tech Mahindra Senior Technical Support Engineer Reviews by Locations

Tech Mahindra Reviews by Designations

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AmbitionBox has 40 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 54% of employees reported the working ...